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Bajaj Finance
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Executive - Debt Management Services - Rural

Executive - Debt Management Services - Rural

Bajaj Finance

1 - 2 years

2 - 6 Lacs

kushalgarh

Posted:19 hours ago| Platform:

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Skills Required

management legal risk payments

Work Mode

Work from Office

Job Type

Full Time

Job Description

Executive - Debt Management Services - Rural
Job Purpose
The Debt Management Specialist is responsible for managing delinquent accounts, recovering overdue payments, and maintaining strong financial relationships with clients. Duties and Responsibilities

Achieve collections target by visiting customers/agencies.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with while repossessing products.

Maintain accurate records of customer interactions and transactions.

Handle escalations promptly and effectively to resolve issues.

Daily DRR (Daily Risk Report) management.

Develop and implement strategies to improve collection rates.

Manage a team of collection officers to achieve overall targets.

Rectify problems encountered during the collection process.

Manage average collection reports to monitor and improve collection performance.

Case to case tracking.

Resolution as per AOP within agreed timelines.

Portfolio management.

Debt collection strategy.

Target achievement.

Regulatory compliance.

Reporting and analysis.

Risk management.

Team leadership.

Vendor management.

Coordinate with internal and external clients.

Debt collection & recovery.

Risk mitigation & legal proceedings.

Record keeping & reporting.

Compliance & regulations.

Required Qualifications and Experience

Experience in achieving collections targets by visiting customers/agencies.

Ability to monitor performance against set parameters and provide regular updates.

Knowledge of legal guidelines for repossessing products.

Experience maintaining accurate records of customer interactions and transactions.

Ability to handle escalations promptly and effectively.

Experience in managing Daily Risk Reports (DRR).

Proven ability to develop and implement strategies to improve collection rates.

Team management experience, specifically managing collection officers.

Problem-solving skills in the collection process.

Ability to manage average collection reports to monitor and improve performance.

Experience with case to case tracking and timely resolution as per AOP.

Portfolio management skills.

Understanding of debt collection strategies.

Demonstrated target achievement.

Knowledge of regulatory compliance related to debt collection.

Reporting and analysis skills.

Risk management expertise.

Leadership and vendor management experience.

Ability to coordinate with internal and external clients.

Experience in debt collection & recovery, risk mitigation, and legal proceedings.

Strong record keeping and reporting skills.

Understanding of compliance and regulations in debt management.

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