Executive CRM Female

0 - 3 years

0 Lacs

Posted:3 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: As a CRM Executive, you will be responsible for managing customer relationships effectively. Your role will involve utilizing CRM tools and sales experience to ensure a seamless experience for our customers. Strong communication skills are essential for effectively catering to customer needs. Key Responsibilities: - Manage customer relationships through effective communication and follow-up - Utilize CRM tools to maintain customer data and interactions - Collaborate with sales team to drive customer engagement and retention - Monitor customer satisfaction levels and address any issues promptly - Provide support to customers regarding product queries and services Qualifications Required: - Graduation degree - 6 months to 3 years of experience in using CRM tools and sales - Strong communication skills,

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