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0.0 - 4.0 years
0 Lacs
vadodara, gujarat
On-site
As an Inbound Customer Support Representative at our Vadodara location, you will be responsible for handling credit card inquiries, resolving issues, and providing excellent services to our customers. Your main responsibilities will include assisting with credit limit adjustments, card replacements, and account updates. Additionally, you will be educating customers on benefits, rewards, and policies while maintaining records in the CRM system to ensure compliance with company policies. Meeting performance metrics and delivering a positive customer experience will be key aspects of your role. To qualify for this position, you must have a Bachelor's degree and strong communication, problem-solving, and multitasking skills. We welcome freshers to apply and require individuals with a willingness to work flexible shifts, mostly during the day. In return, we offer a competitive salary and career growth opportunities to help you excel in your role as an Inbound Customer Support Representative.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
ahmedabad, gujarat
On-site
As a Client Relationship Executive based in Ahmedabad with 1 year of experience, your primary responsibilities will include acquiring new clients, managing existing relationships, and delivering top-notch services to ensure client retention. You will be expected to activate dormant clients, make outbound calls, contact leads generated through Digital Marketing, and pitch new investment opportunities to existing clients. Understanding client issues, identifying solutions, and providing excellent service to uphold the business's positive reputation are crucial aspects of the role. Meeting monthly/quarterly targets set by the company is also a key performance indicator. To qualify for this position, you should hold an undergraduate degree in any field and possess relevant experience in a stock broking company or mutual fund. Strong telecalling skills and the ability to effectively convert leads into sales are essential. Proficiency in communication, especially in Gujarati and Hindi, is mandatory, while fluency in English is considered an advantage. A confident and determined approach, along with resilience to cope with rejection, will contribute to your success in this role. The compensation package for this position is highly competitive, with the salary being the best in the industry. Additional incentives will be provided based on your performance, offering you the opportunity to maximize your earnings based on your achievements.,
Posted 1 month ago
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