Job
Description
Excellent Opportunity with HCLTech for OTC, Billing, Collections, Cash Apps, Order management (Purchase order & Sales order) - Chennai. Hiring for Team leads || Associate Managers || Deputy Managers Skill : OTC, Billing, Collections, Cash Apps, Order management (Purchase order & Sales order) with minimum 2 years of team handling experience . Contact Person: Sobiya & Jefferson Experience: 8 - 15 yrs. Shift - Night Shift (Anytime after 5.30pm) Responsibilities: Order Entries: The main objective of an Order, Entry & Installation agent is to achieve the daily, weekly & monthly targets for his/her group. This is achieved by handling orders and issues in an effective and timely manner in line as per policy. Working with other teams, management, and country teams as well as directly with Customers/Partners. Achievement of Weekly/Monthly/Quarterly targets and SLA Regular communication to team Leader Been driven and motivated to achieve targets set. Robust escalation process. Resilient under pressure and ability to quickly adapt to unforeseen work demands. Billing: Billing covers all aspects of the Billing role along with mentoring and supervising activities: Achievement of monthly/quarterly targets and SLA Regular communication to Team Leader Robust escalation process. Controls compliancy Training and ongoing assessment of team members Identification of process improvement areas using appropriate project methodology (from process identification to DTP sign off) Stand in for Team Leader Collections: The role of Cash Collector covers all aspects of collections activity including : Cash Collection Account Management Customer Relations Controls compliancy Account Management through multiple revenue streams (GDO/2 Tier/Direct/Leasing), Relationship building with Customers and Internal teams Required Skills: Relevant Experience should be mandatory. Excellent Process Knowledge in any OTC, Billing, Collections, Cash Apps, Order management (Purchase order & Sales order). Minimum 2 years of team handling experience on paper Excellent People Management Skills Degree should be Mandatory (Minimum 15 Years of education mandatory). Flexible to work at night shifts (Strictly no Rotational or Regular shifts). Flexible to work from office (5 Days). Please go through the JD and walk-in to the below address. Venue: HCLTech, No. 8, M T H Road, AMB 6, Ambattur Industrial Estate, Ambattur, Chennai 600 058, Tamil Nadu, India. Date: 13th May ( Tuesday ) Documents to be carried: 2 Copies of your updated resume 2 ID proof
