Rajarhat, West Bengal, India
Not disclosed
On-site
Full Time
Company Description Excellent Footwear Pvt Ltd, based in Kolkata, boasts over 30 years of experience in the Indian market. We are a leading manufacturer of footwear, catering to well-known retailers in South India, as well as parts of North and East India. The company is currently expanding into men's wallets and leather accessories. Our major homegrown brands include TRENDERS, FANTASY, and HOOVES. Role Description This is a full-time on-site role for a CRM Sales Representative located in Rajarhat. The CRM Sales Representative will be responsible for maintaining and enhancing customer relationships by managing the CRM system, tracking sales metrics, and generating sales reports. The individual will ensure that customer inquiries and issues are efficiently addressed, and will collaborate with the sales and marketing teams to optimize customer satisfaction and drive business growth. Qualifications Experience with CRM software and managing customer relationships Sales and negotiation skills Proficiency in generating and analyzing sales reports Strong communication and interpersonal skills Excellent problem-solving and organizational skills Ability to work on-site in Rajarhat Bachelor's degree in Business Administration, Sales, Marketing, or a related field Experience in the footwear or retail industry is a plus Show more Show less
Kolkata, West Bengal, India
None Not disclosed
On-site
Full Time
Company Description Excellent Footwear Pvt Limited, based in Kolkata, has over 30 years of experience in the Indian market. We are a leading manufacturer of footwear catering to well-known retailers in South India, and parts of North and East India. Currently, the company is expanding into men's wallets and leather accessories. Our major homegrown brands include TRENDS, FANTASY, and HOOVES. Role Description This is a full-time on-site role for a Customer Relationship Management Executive located in Kolkata. The Customer Relationship Management Executive will be responsible for managing customer relationships, ensuring customer retention, enhancing the customer experience, and driving sales. The role involves analyzing customer data, developing strategies for improving customer satisfaction, maintaining communication with clients, and supporting the sales team to achieve targets. Qualifications Strong Analytical Skills Experience in Customer Retention and Customer Experience management Excellent Communication skills Proven Sales abilities Ability to develop and maintain client relationships Bachelor's degree in Business Administration, Marketing, or related field Experience in the footwear or retail industry is a plus
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