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7 Job openings at EVM Autokraft India Pvt Ltd, Citroen || Jeep || BYD
Assistant Customer Relationship Manager

India

0 years

INR 2.16 - 3.0 Lacs P.A.

On-site

Full Time

Key responsibilities: 1. Managing customer relationships and feedback 2. Resolving customer complaints and issues 3. Coordinating with service advisors and technicians 4. Implementing customer retention strategies 5. Analyzing customer satisfaction metrics Key Skills: 1. Excellent communication and interpersonal skills 2. Customer service and relations expertise 3. Problem-solving and conflict resolution 4. Leadership and team collaboration 5. Analytical and reporting skills Goal: To deliver exceptional customer experiences, build loyalty, and drive business growth through effective customer relationship management. Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Language: English (Preferred) Work Location: In person Speak with the employer +91 9778626922

Spare Parts Manager

Calicut

3 - 5 years

INR 2.16 - 3.6 Lacs P.A.

On-site

Full Time

Key Responsibilities: Inventory Management: Maintain optimal stock levels based on service center needs and historical trends. Conduct regular stock audits and reconcile physical inventory with records. Monitor parts usage and generate reports for forecasting and planning. Procurement: Source parts from authorized suppliers, negotiating prices and terms. Ensure parts meet manufacturer and quality specifications. Maintain relationships with vendors and monitor supplier performance. Team Supervision: Lead, train, and supervise the parts department staff. Allocate daily tasks and ensure team adherence to company standards. Coordination with Other Departments: Collaborate with service advisors and technicians to ensure accurate parts availability. Support quick turnaround of service orders by ensuring timely parts delivery. Documentation and Compliance: Maintain accurate records of stock transactions, purchase orders, and supplier invoices. Ensure compliance with company policies and health & safety regulations. Customer Service: Handle inquiries related to parts pricing, availability, and warranty. Support front-office operations with quick access to needed parts for walk-in customers. Qualifications and Skills: Bachelor’s degree in Automotive Engineering, Business Administration, or related field. 3–5 years of experience in automotive parts management. Strong knowledge of vehicle parts, supplier networks, and inventory systems. Familiarity with automotive DMS (Dealer Management Systems) and ERP tools. Excellent leadership, negotiation, and organizational skills. Strong communication and problem-solving abilities. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person Expected Start Date: 01/07/2025

Senior Technician

Calicut

5 - 7 years

INR 1.8 - 3.0 Lacs P.A.

On-site

Full Time

Key Responsibilities: Diagnose and repair complex vehicle issues including engine, transmission, electrical, and brake systems. Perform routine maintenance services such as oil changes, brake checks, and tire rotations. Use diagnostic tools and software to identify vehicle faults. Supervise and assist junior technicians and apprentices in performing repairs. Ensure all work is performed in accordance with manufacturer specifications and safety standards. Provide accurate estimates and communicate findings to the service advisor. Keep detailed records of all work performed and parts used. Maintain cleanliness and organization of the service area. Conduct quality checks on completed work before returning vehicles to customers. Stay updated with new technologies and attend training sessions as required. Qualifications & Requirements: High school diploma or equivalent; technical certification or diploma in automotive repair preferred. Minimum 5-7 years of experience in automotive service, including diagnostics and repair. ASE certification or equivalent is highly desirable. Strong problem-solving skills and attention to detail. Proficiency with diagnostic equipment and vehicle repair software. Ability to read and interpret technical manuals and schematics. Good communication and leadership skills. Valid driver’s license. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

Customer Relations Executive

Calicut, Kerala

0 years

INR 1.44 - 2.64 Lacs P.A.

On-site

Full Time

Responsibilities: 1. Build and maintain strong relationships with customers 2. Handle customer inquiries and complaints 3. Provide timely and effective solutions to customer issues 4. Ensure customer satisfaction and loyalty 5. Follow up with customers for feedback and reviews 6. Collaborate with sales and service teams to improve customer experience 7. Maintain accurate records of customer interactions 8. Identify opportunities to upsell or cross-sell services/products Skills: 1. Excellent communication and interpersonal skills 2. Strong problem-solving and conflict resolution skills 3. Ability to work in a fast-paced environment Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹22,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Language: English (Preferred) Work Location: In person

Customer Relations Executive

Calicut

0 years

INR 1.44 - 2.64 Lacs P.A.

On-site

Full Time

Responsibilities: 1. Build and maintain strong relationships with customers 2. Handle customer inquiries and complaints 3. Provide timely and effective solutions to customer issues 4. Ensure customer satisfaction and loyalty 5. Follow up with customers for feedback and reviews 6. Collaborate with sales and service teams to improve customer experience 7. Maintain accurate records of customer interactions 8. Identify opportunities to upsell or cross-sell services/products Skills: 1. Excellent communication and interpersonal skills 2. Strong problem-solving and conflict resolution skills 3. Ability to work in a fast-paced environment Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹22,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Language: English (Preferred) Work Location: In person

Accessory Technician

Maradu, Kochi, Kerala

1 - 2 years

INR 1.2 - 3.0 Lacs P.A.

On-site

Full Time

Key Responsibilities: 1. Install and fit automotive accessories, such as audio systems, alarms, and body kits. 2. Diagnose and repair issues with vehicle electrical and electronic systems. 3. Conduct routine maintenance and inspections of vehicles and accessories. 4. Provide excellent customer service and ensure customer satisfaction. 5. Collaborate with the sales team to understand customer requirements and deliver accessories solutions. Requirements: 1. Diploma/ITI in Automotive/ Electrical/ Electronics Engineering or equivalent. 2. Minimum 1-2 years of experience in automotive accessory installation and repair. 3. Strong knowledge of automotive electrical and electronic systems. 4. Good communication and customer service skills. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Morning shift Work Location: In person

Accessory Technician

India

1 - 2 years

INR 1.2 - 3.0 Lacs P.A.

On-site

Full Time

Key Responsibilities: 1. Install and fit automotive accessories, such as audio systems, alarms, and body kits. 2. Diagnose and repair issues with vehicle electrical and electronic systems. 3. Conduct routine maintenance and inspections of vehicles and accessories. 4. Provide excellent customer service and ensure customer satisfaction. 5. Collaborate with the sales team to understand customer requirements and deliver accessories solutions. Requirements: 1. Diploma/ITI in Automotive/ Electrical/ Electronics Engineering or equivalent. 2. Minimum 1-2 years of experience in automotive accessory installation and repair. 3. Strong knowledge of automotive electrical and electronic systems. 4. Good communication and customer service skills. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Morning shift Work Location: In person

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