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4.0 - 9.0 years

8 - 15 Lacs

bengaluru

Hybrid

Key Responsibilities Process Day to day Operational issues, requests and Project tasks Incident response and resolution within SLA's with excellent analytical and troubleshooting skills Providing all the necessary details to leads about the issue, steps taken, recommendation and any other relevant information Ticket Status Check and Update Respond to False Positive Alerts Incident Escalation and Progress Monitoring Create, review, update, and maintain Standard Operating Procedures. Prepare RCA for the escalated incidents. Perform the Shift handovers Security Incident Response: Leads the escalation as a point for security incidents. Analyze & investigate cyber threats on a real-time/day-to-da...

Posted 1 month ago

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