Profile :- Technical Support Engineer Responsibilities :- • Attain a good understanding of customer systems and integrations to aid with triage and problem resolution in production. • Deploy solutions in AWS and on-premises as well as having a general understanding of the build and deployment process for triaging of internal issues • Understanding and manipulating the data model at a database level to provide root cause analysis. • Possessing the necessary technical expertise to implement solutions supported by RCA when required Deploy solutions locally or on remote machines to aid in the triage and RCA process • Engage with customers in communicating issue status and plan for resolution. Ensure all communications are well considered. • Responsible for problem management, problem solving and internal escalations. Contribute to ongoing process improvement. • Customer Support Request (SR) resolution - ensuring SRs are further investigated (and reproduced where possible) after Level 1 has performed triage, debugged, resolved and released to the customer for validation. Involves liaising with external customer support and technical functions as well as internal personnel. • Ensure that customer problems are actioned, completed, and brought to resolution in accordance with SLAs. • Identify root cause analysis (RCA) of customer issues by technical triage and functional analysis • Maintain a strong level of knowledge of the product suite (technical and functional) to aid the support process and for SR resolution.[CF1] • Willingness to take ownership of significant elements of an overall solution Education and/or Experience • Bachelors or Masters degree in Computer Science, Management Information Systems, • Engineering, Mathematics/ Statistics/ Sciences (or related) disciplines • 5+ years of experience in a production support engineering role • 5+ years of experience working on software implementations • Experience of working remotely in a vendor environment on client sites [CF2] • Experienced in providing regular project and team feedback, as well as measurable • opportunities for improvement. • Experienced using Jira Service Management and Confluence[CF3] Knowledge, Skills and Abilities • Ability to understand and use technologies involved in customer solutions to increase problem solving capability and be an effective intermediary between Level 1 and internal • staff on technical problems that surpass the technical depth of the issue. • Strong analysis, design & solutioning skills and able to provide sound direction. • Excellent documentation skills • Proven complex technical problem-solving skills[CF4] • Strong communication skills and proven ability to deliver without direct supervision [CF5] Technical Skills • Technologies: Java, including J2EE technologies such as JSP, AngularJS, Node js, JNDI, Cloud(AWS), AWS Services • Application servers: Websphere,Tomcat, JBOSS • Databases: DB2, Oracle, SQL Server, Aurora • Development Tools: Apache Ant, Maven, Junit, Eclipse, Subversion, Jenkins, Docker, Gradle, GIT • Experience using middleware and integration technologies such as SOAP/HTTP, RESTful, WebsphereMQ, SOA, AquaLogic (Oracle Service Bus)
Job Title : Systems Administrator The Candidate Decisive, dynamic, and capable of delivering to a high standard level of support, able to work with/under any constraints that may be in place. Conscientious, trustworthy, and capable of organising and delivering on tasks with little direction. Strong troubleshooting and communications skills are an absolute necessity Capable of adjusting their approach for the varied staff supported Process oriented with great attention to detail. Responsibilities (Other duties may be assigned.) • Working from both the Bengaluru office and from home, this role is very much "hands on" and will comprise mainly systems and software support and administration across multiple sites. • Responsible for overseeing vendor relationships and managing local logistics operations to ensure timely and cost-effective delivery of hardware as required. • Although the role will be primarily focused on 1st and 2nd line support the ideal candidate should also be proficient in M365 with extensive knowledge in the management of various communications platforms (Exchange Online, Teams, OneDrive, SharePoint, CoPilot) • Experience in the management of Azure and EntraID, Azure Virtual Desktop, Enterprise Applications, Intune/Autopilot is absolutely essential. • The role requires significant problem-solving skills which will involve liaising with internal and / or support personnel and with other organizations such as customers and suppliers. • Proven experience of working with Windows and Backoffice applications including (but not limited to) Windows Server 2012 / 2016 / 2019 / 2022 / 2025, Active Directory administration, Windows 10/11 desktop troubleshooting, Office365 suite, Printing, IP networking basics. • The role will entail significant direct interaction with staff worldwide and requires the ability to deal with support issues in a timely, professional and courteous manner. • Part of the role requires working within a VMware virtual environment and the ideal candidate should have experience of VMware 7 (and above). • The ideal candidate will be able to demonstrate active participation and input into various IT projects over their career thus far. Education and/or Experience • Ideally the candidate must have at least 4-5 years relevant experience in supporting and troubleshooting mainly Microsoft products / operating systems. • Proven problem-solving ability in IT support including hardware, software and networking is essential. • Exceptional organizational and interpersonal skills required. • Strong analytical skills • Excellent verbal and written communication skills. • Ability to speak the English language proficiently, both verbally and in writing • Ability to work with minimal supervision and on ones own initiative, as well as being an active and contributing part of a team. • Ability to pick up new concepts quickly. • Proven time management skills and ability to meet tight deadlines. • Must be self-motivated and enthusiastic. • Information Technology Industry certification a distinct advantage e.g. Microsoft, Cisco, RedHat, VMware, etc. Knowledge, Skills and Abilities Technical Requirements: You will have experience of most of the following: • Win 10 / Win 11 - Desktop • 2016 / 2019 / 2022 / 2025 Server / Microsoft AD, DNS, DHCP management • Familiarity with Linux / Apple / Android systems and related technologies • Experience of the full Microsoft 365 suite and overall management essential (to include underlying security principles) Experience of Exchange / M365 / EntraID end user administration essential • Server / Laptop hardware troubleshooting & configurations Experience with DELL hardware preferred. SAN / NAS experience • SCCM / WSUS / AutoPilot / InTune management • Security Manage and maintain security policies and procedures to safeguard systems and data. Address vulnerabilities and ensure systems comply with best practices and regulations. Corporate Antivirus / EDR management ISO27001 / SOC2 experience • Azure Technology stack • Backup procedures and related methodologies with a working knowledge of Commvault desirable. • Ability to Automate and Script procedures (PowerShell, CLI, PowerCLI) • Experience with various networking technologies (Routers, Firewalls, Switches, VPN, Wi-Fi Networks) • VMware / Hyper-V virtualization experience • Knowledge / experience of VoIP Technologies (preferably Microsoft Teams) • Knowledge of Unix /Linux desirable Language Skills • Ability to speak the English language proficiently, both verbally and in writing. Travel Requirements This position does not require travel. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Role & responsibilities - Source high-quality candidates from various job portals Communicate effectively with potential candidates Schedule and manage the interview process to ensure a smooth experience for all parties Preferred candidate profile - Experienced in recruiting for IT profiles Strong communication and organizational skills Perks and benefits
Job Title: Data Scientist Location: Mumbai/Indore/Surat Job Type: Full-time About Us: Everestek is a forward-thinking organization specializing in designing and deploying cutting-edge AI solutions. From powerful recommendation engines and intuitive chatbots to state-of-the-art generative AI and deep learning applications, we empower businesses to harness the full potential of their data. Our mission is to create transformative, data-driven products that enable our clients to innovate faster, personalize their offerings, and stay ahead in an ever-evolving tech landscape. At Everestek, we foster a culture of collaboration, creativity, and continuous learning. Our dynamic team of data scientists, engineers, and innovators is dedicated to pushing the boundaries of what's possible in artificial intelligence. If youre passionate about solving complex problems and want to be part of an organization that values experimentation and impact, Everestek is the place for you. Key Responsibilities: Design, build, and optimize machine/deep learning models, including predictive models, recommendation systems, and Gen-AI-based solutions. Develop and implement advanced AI agents capable of performing autonomous tasks, decision-making, and executing requirement-specific workflows. Prompt engineer to develop new and enhance existing Gen-AI applications. (Chatbots, RAG) Perform advanced data manipulation, cleansing, and analysis to extract actionable insights from structured and unstructured data. Create scalable and efficient recommendation systems that enhance user personalization and engagement. Design and deploy AI-driven chatbots and virtual assistants, focusing on natural language understanding and contextual relevance. Implement and optimize machine and deep learning models for NLP tasks, including text classification, sentiment analysis, and language generation. Explore, develop, and deploy state-of-the-art technologies for AI agents, integrating them with broader enterprise systems. Collaborate with cross-functional teams to gather business requirements and deliver AI-driven solutions tailored to specific use cases. Automate workflows using advanced AI tools and frameworks to increase efficiency and reduce manual interventions. Stay informed about cutting-edge advancements in AI, machine learning, NLP, and Gen AI applications, and assess their relevance to the organization. Effectively communicate technical solutions and findings to both technical and non-technical stakeholders. Qualifications and Skills: Required: At least 3 years of experience working with data sciences. Python proficiency and hands-on experience with libraries like (Pandas, Numpy, Matplotlib, NLTK, Sklearn, and Tensorflow) Proven experience in designing and implementing AI agents and autonomous systems. Strong expertise in machine learning, including predictive modeling and recommendation systems. Hands-on experience with deep learning frameworks like TensorFlow or PyTorch, focusing on NLP and AI-driven solutions. Advanced understanding of natural language processing (NLP) techniques and tools, including transformers like BERT, GPT, or similar models including open-source LLMs. Experience in prompt engineering for AI models to enhance functionality and adaptability. Strong knowledge of cloud platforms (AWS) for deploying and scaling AI models. Familiarity with AI agent frameworks like LangChain, OpenAI APIs, or other agent-building tools. Advanced skills in Relational databases [Postgres], Vector Database, querying, analytics, semantic search, and data manipulation. Strong problem-solving and critical-thinking skills, with the ability to handle complex technical challenges. Hands-on experience working with API frameworks like Flask, FastAPI, etc. Git and GitHub proficiency. Excellent communication & documentation skills to articulate complex ideas to diverse audiences. Preferred: Hands-on experience building and deploying conversational AI, chatbots, and virtual assistants. Familiarity with MLOps pipelines and CI/CD for AI/ML workflows. Experience with reinforcement learning or multi-agent systems. BE (OR Master) in Computer Science, Data Science, or Artificial Intelligence. Agentic AI systems using frameworks like Langchain or similar.
Senior Python Engineer The Role As our Senior Python Engineer, you will be a key founding team member in shaping how we architect and build the next generation of AI solutions for insurance. In this role, youll have immense autonomy to make critical technical decisions that will directly influence our products and the future direction of Stitch Studio. Youll work closely with our founder/CEO and cross- functional teams to design, scale, and optimize Python-based services that form the backbone of our AI-driven platform. What Youll Do 1. Architect & Develop: Lead the design and development of scalable Python services and APIs that power our no-code AI platform and insurance-specific AI workflows. 2. Own the Core Tech Stack: Drive architectural decisions around data ingestion, retrieval- augmented generation (RAG), integrations with external APIs, and secure single-tenant deployments. 3. AI Integration: Collaborate with our AI specialists to incorporate LLM-based features—such as domain-aware chatbots, knowledge extraction, and underwriting logic—into stable, auditable, and production-ready Python applications. 4. Performance & Scalability: Optimize backend systems for low-latency data access, high throughput, and secure data governance, ensuring we can confidently handle our customers’ complex insurance use cases. 5. Infrastructure & Deployment: Help refine our CI/CD pipelines, container orchestration (e.g., Docker, Kubernetes), and cloud infrastructure (AWS, Azure, or GCP) for dependable and repeatable deployments. 6. Security & Compliance: Collaborate closely with compliance teams to ensure best practices around data privacy, encryption, and regulatory requirements (e.g., SOC2). 7. Cross-Functional Collaboration: Partner with product managers, solution engineers, and data scientists to implement features that deliver tangible value to customers in underwriting, claims, and policy servicing. 8. Mentorship & Leadership: Provide technical guidance to junior and mid-level engineers, fostering a culture of growth, innovation, and best practices in software engineering. What We’re Looking For 1. Extensive Python Expertise: 5+ years of professional experience writing production- grade Python code, with a deep understanding of its libraries and frameworks (e.g., FastAPI, Flask, Django). 2. Architectural Vision: Proven track record of designing robust, scalable systems. You’ve tackled complex data flows, integrations, and security considerations in prior roles. 3. Cloud & DevOps Skills: Experience with AWS, Azure, or GCP. Comfort with container technologies (Docker, Kubernetes) and CI/CD pipelines. 4. Database Proficiency: Strong knowledge of both SQL and NoSQL databases; familiarity with search engines or vector databases (e.g., Elasticsearch, Pinecone) is a plus. 5. AI/ML Integration: Past experience integrating AI/ML models into applications is highly valued—whether it’s leveraging LLM-based APIs, building custom microservices, or working with data pipelines. 6. Security Mindset: Awareness of security best practices, single-teant architectures, authentication/authorization protocols, and data encryption. 7. Domain Interest: Excitement about transforming a regulated industry like insurance. Prior experience in BFSI (Banking, Financial Services, Insurance) is a bonus but not required. 8. Startup DNA: Comfortable with ambiguity and rapid iteration. A hands-on problem solver who thrives in a lean, fast-paced environment. Why Join Stitch Studio 1. High Impact & Autonomy: Directly shape how our core platform and AI solutions are built, influencing key architectural decisions. 2. Cutting-Edge Technology: Work at the intersection of advanced LLMs, domain-specific knowledge graphs, data orchestration, and no-code solutions. 3. Mission-Driven Environment: We’re deeply committed to responsible AI that measurably improves insurance operations—without sacrificing security or data ownership. 4. Collaborative Culture: Join a tight-knit team that values innovation, learning, and transparent communication. We emphasize mentorship, idea-sharing, and continuous improvement. 5. Competitive Compensation & Equity: Share in our success through a combination of salary, benefits, and meaningful stock options.
Role & responsibilities - Source high-quality candidates from various job portals Communicate effectively with potential candidates Schedule and manage the interview process to ensure a smooth experience for all parties Preferred candidate profile - Experienced in recruiting for IT profiles Strong communication and organizational skills Perks and benefits
Software Engineer I (Front End ) # Of Openings: 1 Experience: 2+ years Mumbai/Indore/surat Job Summary : We are looking for a software engineer to work on our business projects. We are looking for someone who has a passion for writing code in the front end technologies. Key Qualifications & Skills 2+ years of experience with modern web development frameworks such as ReactJS 2+ years of experience with integrating REST APIs is a must 1-2 years of experience with writing NodeJS based web applications is a must 1-2 years of experience with javascript testing frameworks such as Jasmine, Mocha, QUnit Strong knowledge of HTML5, CSS3 Strong knowledge of Javascript & Typescript Experience with less Experience with designing mobile responsive web apps Experience with Selenium is desired Experience with Bower, Grunt is plus Experience with UI/UX design is plus Experience in developing mobile applications is plus Experience with AWS products such as API gateway, Lambda is plus. Job Role Develop lightweight, cross-browser, responsive user interfaces that talks to RESTful web services Design and develop quick mockups Improve the existing code and help cleaning up technical debt Work closely with test developers to help them write automation scripts using selenium Work in a highly agile environment and help the team achieve their sprint goals in any way possible
Mid Level Java Developer Job Location : Thane,Mumbai,Indore,surat Type: Full Time Title : Software Engineer II # Of Openings : 1 Start Date: ASAP Job Summary: Everestek is a modern technology services & solutions company where our goal is to help clients with their technology needs. Digital transformation is need of the hour of every business and Everestek provides all in one” solution for it. We are looking for a mid level Java developer to build scalable micro services for Everestek's EdTech product, Nexool. You will be responsible for maintaining and developing new backend micro services (In Java Spring boot or Drop wizard framework) along with developing database schema. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential. Key Qualifications 1. Strong grasp on Java as a language and knowledge of its quirks 2. Strong knowledge of Spring boot and its extensive feature set is a must 3. Strong knowledge of drop wizard framework 4. Working knowledge of CI/CD tools such as Jenkins or anything similar. 5. Familiarity with AWS and its core services such as EC2, RDS. 6. Experience writing unit tests along with mocking. 7. Strong knowledge of designing and building RESTful APIs 8. Strong understanding of databases 9. Creating database schemas that represent and support business processes 10. Strong knowledge of Hibernate to integrate with relational database 11. Experience with working in Linux environment 12. Understanding of fundamental design principles behind a scalable application 13. Familiarity with any NoSQL databases 14. Proficient understanding of code versioning tools, such as Git 15. Experience working in an agile development environment 16. Excellent logical and problem solving skills 17. Excellent communication skills is a must 18. Excellent writing skills is a must Job Role 1. Interface with key stakeholders and team to manage end to end development of project. 2. Develop code in Java using modern frameworks such as Springboot and dropwizard. 3. Design, build, and maintain efficient, reusable, and reliable code 4. Solving complex performance problems and architectural challenges 5. Ensure the best possible performance, quality, and responsiveness of applications 6. Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues 7. Help maintain code quality, organization, and automatization 8. Integration of data storage solutions (MySQL, Dynamo DB) 9. Deployment and maintenance in AWS cloud. 10. Design and build secure REST-APIs that will be consumed by front end applications 11. Continuously refactor & improve current code base 12. Unit testing of backend applications 13. Build Continuous Integration & Continuous Delivery pipeline for all components of the project 14. Provide daily status to the stakeholders.
FIND ON MAP