Audience Manager, Hospitality Cloud Cvent

10.0 - 14.0 years

0 Lacs

all india, gurugram

On-site

Role Overview: Cvent is a leading meetings, events, and hospitality technology provider with a global presence and a strong emphasis on fostering intrapreneurship among its employees. As a part of the team, you will play a crucial role in developing and executing audience segmentation strategies, partnering with various teams to redefine engagement, and driving continuous improvement through testing and experiments. Key Responsibilities: - Develop and execute audience segmentation strategies using CRM, firmographic, behavioral, and data sources - Partner with global product marketing, demand generation, field marketing, and internal sales teams to drive engagement for specific audiences - Bu...

Posted 1 month ago

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Head of Customer Experience The Binge Town

3.0 - 7.0 years

0 - 0 Lacs

karnataka

On-site

The Binge Town is a renowned chain of Private Theater Celebration spaces with a strong presence in Bangalore, Hyderabad, Delhi, Mumbai, Chennai, and Noida. With over 100,000 bookings and an impressive 4.9-star rating from more than 40,000 Google reviews, we are dedicated to providing exceptional experiences to our customers. To learn more about us, visit www.thebingetown.com. As the Head of Customer Experience, you will play a crucial role in overseeing and elevating the overall customer journey across all our branches. Your responsibilities will include handling escalations, conducting root cause analysis on escalations to implement corrective measures, devising strategies to enhance custom...

Posted 5 months ago

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