Role & responsibilities : Key Responsibilities: Supervise daily operations of the front office, including reception, concierge, reservations, and guest services. Ensure smooth check-in and check-out processes with a focus on guest satisfaction. Manage and train front office staff, ensuring high levels of professionalism and service. Handle guest complaints and special requests promptly and professionally. Monitor room availability, occupancy levels, and coordinate with housekeeping for room readiness. Maintain accurate records of bookings, billing, and payments using the hotels PMS. Prepare front office budgets, forecasts, and performance reports. Enforce hotel policies, procedures, and service standards. Coordinate with other departments to ensure seamless guest experiences. Drive upselling efforts and promote hotel services and facilities. Preferred candidate profile: Experience in IDS Software mandatory

Role & responsibilities Key Responsibilities: Oversee the procurement of all hotel supplies, equipment, and services in a timely and cost-effective manner. Identify reliable suppliers and negotiate contracts to ensure best pricing and quality. Monitor inventory levels and coordinate with departments to forecast purchasing needs. Ensure all purchases comply with hotel policies, quality standards, and budget limits. Maintain accurate records of purchases, pricing, and deliveries. Conduct regular supplier evaluations and manage vendor relationships. Collaborate with the kitchen, housekeeping, and engineering departments to fulfill their requirements. Track market trends and source alternative products or suppliers as needed. Coordinate with finance for timely invoice processing and payments. Ensure compliance with legal and safety standards in procurement processes. Preferred candidate profile : Experience in using IDS Software.

Key Responsibilities: Oversee and manage the daily operations of all Food & Beverage outlets, including restaurants, bars, room service, and banquets. Ensure exceptional guest service and satisfaction across all F&B areas. Collaborate with the Executive Chef to develop and update menus. Monitor and control F&B costs, inventory, and waste to maximize profitability. Recruit, train, supervise, and evaluate F&B staff performance. Enforce compliance with hygiene, health, and safety regulations. Address guest concerns and resolve complaints in a timely and professional manner. Coordinate with other departments to ensure smooth service during events and peak periods. Prepare and manage F&B budgets, forecasts, and operational reports. Continuously assess and improve service standards and operational efficiency. Preferred candidate profile : Having a sound knowledge and experience in IDS Software