Enterprise Architecture Infrastructure Operations

• Be responsible globally for the delivery and operation of Microsoft 365 (M365) applications and Windows File Services, optimized for scalability, resilience, capacity & cost.
• Demonstrate deep expertise in

  M365 applications

  (e.g., Exchange Online, SharePoint Online, Teams),

  Power Platform

  (Power Apps, Power Automate, Power BI, Power Virtual Agents)
• Proven track record of designing complex, large-scale M365 transformational programs, including hybrid configurations, Identity and Access Management, and governance frameworks.
• Lead a globally distributed team of specialist domain engineers & partners, from a position of technical authority.
• Work with customers to understand their business and technical requirements to design M365 solutions that enhance employee experience and productivity.
• Design and implement Power Platform solutions, including governance, security, and Center of Excellence (CoE) configurations.
• Shape M365 technical proposals while making solution/service trade-offs where appropriate and support pre-sales and bid teams to ensure solution and cost alignment.
• Act as the resolution owner for technical challenges in M365 projects serving as the technical escalation point for implementation teams.
• Act as a trusted advisor for customers, translating centralized M365 roadmap insights into customer-specific impact avoidance and benefit realization.
• Be accountable for the execution of the operational budget for project delivery.
• Follow product management best practices with customer & consumer value at the heart of robust design & implementation decisions, fostering a growth mindset.

Required Skills & Experience

• 10+ years of architecture experience designing, implementing, configuring, testing, migrating, and securing M365 platforms and Windows File Services.
• Strong experience with Power Platform, including solution architecture, governance, and CoE setup.
• Deep understanding of Microsoft identity and access management (Azure AD, Conditional Access, PIM, App Registration).
• Fluency with Microsoft Security & Compliance Center and related tools.
• Understanding of networking connectivity including firewalls and DNS.
• Strong scripting skills in PowerShell.
• Excellent communication skills with the ability to convey complex technical concepts to senior stakeholders.
• Effective product mindset with the ability to advocate for innovation and drive adoption across teams.

Good to have skills

• Hands-on experience with Microsoft Copilot and Copilot Studio, including integration into business workflows.
• Integrate and deploy Microsoft Copilot and Copilot Studio solutions to drive automation, AI-enhanced productivity, and business process transformation
• Experience with Teams telephony, room booking systems, and third-party integrations.

Preferred Qualifications

• Bachelors degree in Computer Science, Mathematics, or a related field (or equivalent practical experience).
• Demonstrable thought leadership in Modern Workplace services, M365 and power platform.
• Familiarity with ITIL service management and enterprise service delivery models.
• Experience working in a global environment specially in CPG or manufacturing, supply chain, and consumer environments.
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