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5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a Senior Analyst at Accenture, you will be aligned with the Customer Support vertical to manage and resolve customer queries, address escalations and complaints, and provide optimal resolutions within defined SLAs. Your role will involve closing faults and complaints efficiently while maintaining a high level of customer satisfaction. We are seeking a proactive candidate with excellent communication skills and a solid understanding of Customer Support metrics. Ideally, you should possess market knowledge of the US Wireless and Telecom domain, along with domain expertise in International Voice processes. Analytical skills and attention to detail are essential for this role. You must be cap...
Posted 3 months ago
0.0 - 2.0 years
3 - 5 Lacs
Bengaluru, Karnataka, India
On-site
The Proof reading and QC of articles Coordinating with freelance writers, allocating work to them and ensuring delivery of quality work Infographics ideation Writing content The qualification criteria are Need not be experienced but should be eager to learn Proficiency in English Graduate Good with word Art.
Posted 4 months ago
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