English Language Instructor

Roles & Responsibilities:

• Evaluation of written tests for new applicants for English
• Interviews of new applicants
• Assigning training assignments to trainees
• Reviewing the submitted assignments and providing perceptive feedback
• Creating training modules/Documents for the new trainees
• Calls/meetings on a regular basis with the trainees as well as tutors
• Catering to the doubts and concerns of the team
• Keeping a close eye on the attendance/productivity of the team
• Completing internal reviews for the tutors to identify and rectify any quality concerns
• Identifying any tutors with serious quality concerns for additional training
• Identifying and resolving any error patterns from quantitative/qualitative data of tutors (Ratings, A%, O%, Reviews (Minimal/Elevated/Critical) etc.
• Maintaining internal trackers for tutors & trainees
• Taking responsibility for tutors’ performance and growth

Preference:

Mandatory Skills:

• Excellent communication in English (written & oral)
• Good training skills – ability to train thoroughly, fluently, and confidently, answer questions posed by tutors/trainees politely and professionally

Education Qualification Required- BA/MA in English