Engineer III, Software

The F5 NGINX Business Unit is seeking a Devops Software Engineer III based in India. As a Devops engineer, you will be an integral part of a development team delivering high-quality features for exciting next generation NGINX SaaS products. In this position, you will play a key role in building automation, standardization, operations support, and tools to implement and support world-class products; design, build, and maintain infrastructure, services and tools used by our developers, testers and CI/CD pipelines. You will champion efforts to improve reliability and efficiency in these environments and explore and lead efforts towards new strategies and architectures for pipeline services, infrastructure, and tooling. When necessary, you are comfortable wearing a developer hat to build a solution. You are passionate about automation and tools. You'll be expected to handle most development tasks independently, with minimal direct supervision.

Primary Responsibilities

• Collaborate with a globally distributed team to design, build, and maintain tools, services, and infrastructure that support product development, testing, and CI/CD pipelines for SaaS applications hosted on public cloud platforms.
• Ensure Devops infrastructure and services maintain the required level of availability, reliability, scalability, and performance.
• Diagnose and resolve complex operational challenges involving network, security, and web technologies. This includes troubleshooting problems with HTTP load balancers, API gateways (e.g., NGINX proxies), and related systems.
• Take part in product support, bug triaging, and bug-fixing activities on a rotating schedule to ensure the SaaS service meets its SLA commitments.
• Consistently apply forward-thinking concepts relating to automation and CI/CD processes.

Skills

• Experience with deploying infrastructure and services in one or more cloud environments such as AWS, Azure, Google Cloud.
• Experience with configuration management and deployment automation tools, such as Terraform, Ansible, Packer.
• Experience with Observability platforms like Grafana, Elastic Stack etc.
• Experience with source control and CI/CD tools like git, Gitlab CI, Github Actions, AWS Code Pipeline etc.
• Proficiency in scripting languages such as Python and Bash.
• Solid understanding of Unix OS
• Familiarity or experience with container orchestration technologies such as Docker and Kubernetes.
• Good understanding of computer networking (e.g., DNS, DHCP, TCP, IPv4/v6)
• Experience with network service technologies (e.g., HTTP, gRPC, TLS, REST APIs, OpenTelemetry).

Qualifications

• Bachelors or advanced degree; and/or equivalent work experience.
• 5+ years of experience in relevant roles.