Engineer

Job Description

Job Title: Engineer Career Level: C2 Introduction to role Are you ready to take on a pivotal role in UNIX administration and support for LINUX Infrastructure? As an Engineer, youll be at the forefront of resolving technical issues and driving impactful projects such as Service Impact Assessment, Service Improvement, and Root Cause Analysis. Your expertise will guide new services and provide technical assistance to team members. With a deep understanding of technology platforms like LINUX servers and virtualization, youll ensure system hardware integrity, handle updates, and implement upgrades and patches. Youll be responsible for testing and detailing new configurations of UNIX services to support AstraZenecas architecture roadmaps. Are you prepared to lead and innovate in this dynamic environment? Accountabilities Monitor alerts and handle service requests efficiently. Diagnose and fix P3 & P4 end-user incidents. Build and deploy servers and infrastructure services. Triage and remediate P1 & P2 incidents or escalate them to senior levels. Handle incident queues and create change requests. Fulfill standard change requests, including server builds and service catalog items. Create and update Known Error documentation. Essential Skills/Experience 4+ years Operational experience in UNIX (LINUX Server/Virtualization) administration Experience in handling Incidents, Problems, changes, and capacity management aspects. Demonstrated ability handling large number of incidents via any ITSM tool Flexibility to work in shifts on rotational basis covering Americas, EMEA, and ASIAPAC regions 24*7 An ability to work effectively in a matrix organization is crucial A self-starter with high levels of drive, energy, resilience, and a desire for professional excellence Extensive Hands-on experience in two UNIX technologies: RHEL, Oracle LINUX, SUSE, Basic AIX, VMware/OVM Extensive systems administration experience in various UNIX flavors - LINUX, AIX, and their associated hardware platform. Experience of managing large patch roll-outs, Operating System upgrades, and migrations. Experience of setting up multi-node cluster in pressing timescales. Management of authentication systems like LDAP, VAS. Good knowledge in Scripting. Solve performance issues. Competent in working clustering and Cloud products from various technology vendors. SAN storage management on UNIX platforms. Virtualization of Docker, Containerization, and VMware. Good knowledge in implementing and streamlining activities of redesign technology and process. Desirable Skills/Experience Bachelor s degree or equivalent experience Multi years of work experience in Technical teams working in Shifts. Strong process management expertise, experience of ITIL or any other service delivery framework. Achieve defined KPI s meeting the SLA. Faster resolution of incidents in UNIX environment. Apply problem management process to find the RCA, and contain the outages. Assist in documentation of procedures, Whitepaper, and process. Timely remediation of audit observations to ensure compliance. Improve and maintain the availability and health of UNIX estate. Trend analysis of historical incidents and identification of patterns. Automation of frequent BAU activities. Identify opportunities to bring in efficiency through work-outs. When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace, and challenge perceptions. Thats why we work, on average, a minimum of three days per week from the office. But that doesnt mean were not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world. At AstraZeneca, our work directly impacts patients by redefining our ability to develop life-changing medicines. We empower the business to perform at its peak by combining cutting-edge science with leading digital technology platforms. Our dynamic environment offers countless opportunities to learn and grow while giving to something far bigger. With investment behind us, theres no slowing us down as we disrupt the industry with innovative solutions. Ready to make a meaningful impact? Apply now to join our team! Date Posted 21-May-2025 Closing Date 29-Jun-2025