### ✅ Key Responsibilities: * Handle inbound/outbound customer queries for Optus process. * Provide accurate information and resolve customer issues within SLA. * Ensure high levels of customer satisfaction and service quality. * Follow compliance and process guidelines during interactions. * Work effectively in a team-oriented environment. ### ✅ Eligibility Criteria: * **Education:** Graduate (mandatory). * **Experience:** * Minimum **6 months in BPO** (International or Domestic process). * **Graduates with 1+ years BPO experience** eligible for higher package. * **Shifts:** Rotational shifts (including night). * **Week Off:** 1 Rotational Off (5 days working). * **Location Preference:** Candidates comfortable working from Thane.
Executive Assistant to Managing Director (MD) Location : Ludhiana Company : Square Corporation Experience : 3–7 years Employment Type : Full Time Travel : Yes – Domestic (as per business needs) Job Summary We are seeking a dynamic and highly organized Executive Assistant to support our Managing Director . The role requires managing high-level administrative tasks, coordinating business travel and meetings, and acting as a reliable point of contact. The candidate should be open to frequent travel and capable of handling a fast-paced work environment with complete confidentiality. Key Responsibilities Manage the MD’s schedule, travel plans, appointments, and calendar Coordinate meetings, conferences, and events, including logistics and follow-ups Domestic Travel when required Prepare reports, presentations, and official correspondence on behalf of the MD Follow up on action items and ensure timely execution of tasks Maintain a high level of confidentiality and professionalism Liaise with key departments and stakeholders for project coordination Conduct basic research and provide data-driven inputs for decision-making Required Skills and Qualifications Graduate/Postgraduate in Business Administration or related field (MBA preferred) 3–7 years of experience as an Executive Assistant or in a similar role Excellent verbal and written communication skills Strong command of MS Office (Word, Excel, PowerPoint, Outlook) Willingness to travel frequently and adapt to changing schedules Ability to multitask, prioritize, and work under pressure High integrity, discretion, and a professional demeanor What We Offer Direct exposure to leadership and strategic business operations Growth-oriented and supportive work environment Opportunity to travel and represent the company in key business forums To Apply: Send your updated resume to hr@square-corp.com with the subject line: "Application for Executive Assistant to MD" Additionally, we invite you to share a brief self-introductory video (no more than 2 minutes) highlighting your experience, skills, and why you would be a great fit for this role. You can upload the video to a cloud platform (Google Drive, Dropbox, etc.) and include the link in your email application.