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Supervisor Service Technical Support Vertiv Energy

2.0 - 6.0 years

3 - 4 Lacs

thane, maharashtra, india

Remote

Key Responsibilities: Technical Support: Provide technical assistance on-site or remotely with minimal supervision. Model and enforce safety and security guidelines at all times. Lead customer meetings and root cause investigations as directed. Proactively identify potential issues and coordinate with relevant departments to reduce impact. Sustaining: Lead development and maintenance of software-related documentation. Provide support and documentation to internal teams, SWE, and external customers. Collect and document enhancement requests from internal and external stakeholders. Projects: Participate in review, Alpha/Beta testing, UAT, and validation of remote monitoring solutions. Support ...

Posted 1 day ago

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