Company Description Ekat Travel & Lodging conceptualizes, designs, and manages experiential boutique hotels and properties. Currently operating Amrit Bhawan, a tranquil retreat by the Ganga in Haridwar, Uttarakhand. Role Description This is a full-time on-site role for an Industrial Trainee (Hospitality) at Amrit Bhawan, Haridwar. The role involves day-to-day tasks related to customer service, hospitality, communication, food & beverage, and hospitality service within the boutique hotel setting. Qualifications Customer Service and Communication skills Hospitality and Hospitality Service knowledge Food & Beverage experience Previous experience in the hospitality industry Ability to work well in a team and deliver exceptional guest experiences Strong organizational and time management skills Relevant degree or certification in Hospitality Management or related field Show more Show less
Company Description At Ekat Travel & Lodging, we conceptualize, design, and manage experiential boutique hotels and properties. Currently, we operate Amrit Bhawan, a tranquil retreat by the Ganga, in Haridwar, Uttarakhand. Role Description This is a full-time on-site role for a Hotel Sales and Reservations Specialist. The specialist will be responsible for handling sales inquiries, managing reservations, providing excellent customer service, and overseeing revenue management activities at Amrit Bhawan in Haridwar. Qualifications Communication and Customer Service skills Proficiency in English - verbal and written Sales and Sales Management skills Ability to work effectively in a hospitality environment with a 'guest first ' approach Strong interpersonal skills Previous experience in hotel/resort sales and reservations is a plus Bachelor's degree in Hospitality Management or related field is a plus Show more Show less
As a Hotel Sales and Reservations Specialist at Ekat Travel & Lodging, you will play a crucial role in managing sales inquiries, reservations, customer service, and revenue management activities at Amrit Bhawan in Haridwar. Your responsibilities will include: - Handling sales inquiries and providing information to potential guests - Managing reservations and ensuring accurate booking information - Providing excellent customer service to enhance guest experience - Overseeing revenue management activities to optimize revenue streams To excel in this role, you should have the following qualifications: - Strong communication and customer service skills - Proficiency in English, both verbal and written - Sales and Sales Management skills - Ability to work effectively in a hospitality environment with a "guest first" approach - Strong interpersonal skills - Previous experience in hotel/resort sales and reservations is a plus - Bachelor's degree in Hospitality Management or related field is a plus Join Ekat Travel & Lodging and be part of our mission to create unforgettable experiences for our guests at Amrit Bhawan in Haridwar.,
Company Description Ekat specializes in conceptualizing, designing, and managing unique boutique hotels and properties that offer experiential stays. Currently, we operate Amrit Bhawan, a serene retreat located by the Ganga in Haridwar, Uttarakhand. The second property is under construction and planned to open in 2027. Our focus is on providing personalized hospitality and creating memorable experiences for our guests. Through attention to detail and a commitment to excellence, we aim to redefine luxury travel by blending comfort with cultural authenticity. Role Description This is a full-time, on-site role for a Sales & Reservations Executive, based in Noida Corporate office. Initial based will be in Haridwar for starting 60 days to know the property inch by inch. But one should be ready for travelling to Uttarkhand, if required. The primary responsibilities include managing booking inquiries, coordinating reservations, maintaining high levels of customer satisfaction, and driving sales through emails, attending calls. The role also involves liaising directly with guests, ensuring seamless communication, and promoting the properties to potential clients. The executive will play an integral role in ensuring a smooth booking process and enhancing the overall guest experience. Qualifications Strong Communication and Customer Service skills to effectively engage with guests and resolve inquiries. Proficiency in Reservations and Customer Satisfaction to manage bookings and ensure a positive guest experience Sales skills to promote and enhance service offerings and manage client relationships effectively Attention to detail and ability to manage multiple tasks simultaneously Familiarity with the hospitality industry, experience in boutique accommodations is a plus Proficiency in reservation management software Ezee Absolut and basic computer skills Ability to thrive in a collaborative on-site team environment.
Company Description Ekat specializes in designing, developing, and managing experiential boutique hotels and unique properties. Focused on creating tranquil and memorable experiences, Ekat currently operates Amrit Bhawan, a serene riverside retreat located by the Ganga in Haridwar, Uttarakhand. The company is committed to offering exceptional hospitality and curated experiences for guests. Role Description This is a full-time, on-site role for a Hotel Reservation and Sales associate located in Haridwar. Responsibilities include efficiently handling bookings and reservations, managing communication with guests, providing exemplary customer service, assisting with receptionist duties, and collaborating with the food and beverage team to enhance guest experiences. The role requires attention to detail and a passion for hospitality to ensure guest satisfaction. Qualifications Strong Communication skills for guest interaction and coordination Proficiency in Reservations and Customer Service Experience with Receptionist Duties to manage guest check-ins, check-outs, and inquiries Familiarity with Food & Beverage services to assist in delivering a seamless guest experience Ability to work collaboratively in a team-oriented environment Prior experience in the hospitality industry is preferred Basic computer skills and knowledge of reservation software