EDI Sterling Integrator

Client : WIPRO

Role : Permanent

Mode of work : Hybrid (3 Days)

Shift : 2PM TO 12AM

Notice : Immediate - 30 Days

Exp : 5 to 12 Years

Locations : Bangalore/Hyderabad

Overview:

EDI Sterling Integrator

Key Responsibilities:

1. B2B / Integration Operations

• Manage high-volume Business-to-Business (B2B) integrations with quick SLA turnaround.
• Work closely with customers, software vendors, sales teams, and technical teams to support integrations.
• Perform gap analysis and translate business requirements into technical design documents.
• Handle various data formats including

  EDI ANSI X12, XML, cXML, JSON, CSV, Flat Files, Tab/Comma Delimited files

  .

2. EDI & Data Mapping

• Support EDI document processing, translation, and mapping.
• Experience or understanding of EDI standards such as

  ANSI X12

  .
• Work with EDI translation tools, data warehousing concepts, IBM Sterling Integrator, and FTP tools (CoreFTP, FileZilla).

3. Communication Protocols

• Configure and troubleshoot communication methods:

  AS2, SFTP, FTP, VAN

  .
• Work with customers and partners to validate connectivity and file transfers.

4. Integration Support & Issue Resolution

• Handle support tickets for existing integrations, triage issues, and provide timely resolutions.
• Perform activities such as retriggering files, resending invoices, and managing add-ons to existing integrations.
• Respond to general questions, inquiries, and integration-related requests from customers and prospects.

5. Stakeholder Communication & Coordination

• Facilitate and coordinate calls between internal teams, customers, and external partners.
• Provide clear communication, status updates, and documentation throughout the integration lifecycle.
• Prepare and present integration plans, flow diagrams, and business/technical documentation.

6. Documentation & Reporting

• Create and maintain integration design documents, gap analysis reports, and support documentation.
• Utilize

  Advanced Excel

  for reporting, tracking, and data analysis.

Required Knowledge, Skills & Abilities:

• Excellent decision-making and problem-solving abilities.
• Strong organizational skills and ability to collaborate within and across teams.
• Excellent written and verbal communication skills.
• Strong facilitation, negotiation, and presentation skills.
• Comfort working with ambiguity, frequent changes, and tight SLAs.
• Strong understanding of general IT/technical concepts.
• General knowledge of:
• Data Warehouse concepts
• IBM Sterling Integrator
• EDI translation tools
• File transfer tools (CoreFTP, FileZilla)
• Familiarity with communication methods such as

  AS2, SFTP, FTP, VAN

  .