Edge Devices - Opeartion Engineer

Edge Devices - Operations Engineer

• Experience in

  IoT Devices working and troubleshooting

  understanding their E2E capabilities.
• Hands on technical troubleshooting, issue investigations for IoT Devices and AWS cloud Platform through close coordination with multiple stakeholders.
• Maintain & support network and connectivity devices by acquiring technical expertise.
• Understand and improve the monitoring capabilities created through multiple toolsets

  (AWS CloudWatch, Splunk etc.)

• Strong on incident management and adherence to SLAs

• Maintain pipelines in GitLab and own the release responsibilities.

• Creation and maintenance of Operations documentation.

• Work in dynamic Agile environment with DevOps way of working to support global and local business units in complex and cross-technology landscape

• Collaborate with Technology leads, development teams, partners, Users and support teams for issue investigation and resolution

• Contribute and manageE2E Incident lifecycle

  and ensure SLA and KPI adherence according to service management practices

Education & Experience:

• University degree in Information technology, electronics engineering or equivalent
• Minimum experience of 3+ years in supporting applications hosted on AWS Cloud

Technical skills:

• Desired:
• Exposure working on IoT devices & Connectivity
• Hands-on

  AWS Cloud operations

  experience and knowledge of

  AWS IoT concepts

• Maintain

  GitLab CI/CD pipelines

• Working experience on ticketing tool

  (e.g. ServiceNow) and Jira

• DevOps and agile ways of working experience
• Nice to have:
• Exposure to AWS Services like

  CloudWatch, Cloud Trail, Cognito, IAM, Lambda, Step-functions, MSK, ECR, ECS,

• AWS Technical certifications (preferably SysOps Admin) will be added advantage
• Exposure to JavaScript and Scripting languages like Python/Shell
•