Ecommerce Functional Consultant

About i95Dev Inc.

i95Dev is a global leader in integrated eCommerce solutions, enabling businesses to scale through intelligent, omni-channel commerce ecosystems. With deep expertise across B2B/B2C commerce, ERP integrations, and digital transformation, we help clients in retail, distribution, wholesale, and manufacturing accelerate growth through modern, scalable, and connected eCommerce platforms.

Position Overview

eCommerce Functional Consultant

Key Responsibilities

Product Strategy & Execution

• Understand client business processes, workflows, and requirements across eCommerce, operations, fulfillment, and finance.
• Conduct functional assessments and map requirements to platform capabilities (Magento, Shopify, SFCC, etc.).
• Define detailed functional specifications, process flows, user journeys, and solution blueprints.
• Configure eCommerce workflows, catalog structures, checkout flows, payment integrations, and order lifecycle processes.
• Provide inputs to technical teams for customizations, integrations, and API-based enhancements.
• Support full SDLC phases analysis, design, development, testing, deployment, and post-go-live.
• Maintain detailed documentation, user guides, and functional training content.

Market & Partner Development

• Conduct market and competitor research to recommend best-fit solutions for B2B/B2C customers.
• Collaborate with partners (Magento agencies, Shopify partners, ERP vendors) on solutioning and delivery.
• Participate in presales activities including requirement discovery, demos, and scoping workshops.
• Provide recommendations around platform selection, integration strategy, and digital commerce best practices.

Cross-Functional Leadership

• Work closely with engineering, QA, UX, and project management teams to ensure delivery quality.
• Translate business requirements into structured user stories and acceptance criteria.
• Facilitate UAT, training, and rollout sessions with customer teams.
• Coordinate with integration teams on ERP, PIM, CRM, and OMS connections.
• Track functional KPIs includes solution adoption, customer satisfaction, and delivery excellence.

Required Qualifications

Experience

• 36+ years of experience in eCommerce functional consulting or business analysis.
• Strong expertise working on Magento, Shopify, Salesforce Commerce Cloud, or other enterprise eCommerce platforms.
• Demonstrated experience managing functional requirements, workshops, and client communication.
• Hands-on involvement in end-to-end eCommerce project delivery.
• Exposure to Agile methodologies and cross-functional collaboration.

Technical Knowledge

• Strong understanding of eCommerce workflows: catalog, checkout, payments, pricing, promotions, shipping, and order management.
• Familiarity with API integrations, data flows, and system architecture concepts.
• Working knowledge of HTML/CSS/JavaScript, SQL, and web technologies (preferred).
• Understanding of ERP integrations (Dynamics, SAP, NetSuite) is a plus.

Skills & Attributes

• Excellent communication and client-facing abilities.
• Strong analytical thinking and problem-solving skills.
• Ability to convert business requirements into functional solutions.
• High attention to detail and strong documentation skills.
• Passion for learning and staying updated with digital commerce trends.
• Ability to work independently and collaboratively in fast-paced environments.

Please use the below link to upload your profile:

https://app.dover.com/apply/i95Dev%2C%20Inc./e4002b2f-43c0-412a-8f0e-f8a2aab779b4rs=42706078