Command Center Manager CMS Info Systems (CMS)

7.0 - 8.0 years

8 - 10 Lacs

mangaluru

Work from Office

JD For Command Center Manager Key Responsibilities Operational Management Oversee day-to-day operations of the e-Surveillance Command Center (ESCC). Ensure round-the-clock monitoring of all sites through CCTV, NVRs, alarms, and other surveillance systems. Monitor alerts and ensure timely incident detection, verification, and escalation. Define and enforce Standard Operating Procedures (SOPs) for handling incidents and alerts. Track false alerts and work with technical teams to reduce nuisance alarms. Team Leadership Manage, train, and mentor a team of surveillance executives/analysts. Create duty rosters to ensure adequate staffing across all shifts. Conduct regular performance reviews, coac...

Posted 1 month ago

AI Match Score

Apply

Team Lead - IOT Ncr Corporation

4.0 - 8.0 years

4 - 8 Lacs

Mumbai, Maharashtra, India

On-site

Keeping check and control on SLA & optimizing it by Planning and operational efficiency to meet organizational goals. Managing customer expectations and escalations. Fair knowledge of Helpdesk operation, E-Surveillance monitoring, Escalation management. Must be of aware of regulatory guidelines by authorities Capabilities to adopt frequent changes in scope and delivery as per business & customer requirement Should be able to communicate with customer & internal stake holder. Should be able to manage deployment and ES operations Offers of employment are conditional upon passage of screening criteria applicable to the job. Role: Team Leader Industry Type: IT Services & Consulting Department: C...

Posted 3 months ago

AI Match Score

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.