4.0 - 8.0 years

4 - 8 Lacs

Mumbai, Maharashtra, India

On-site

Keeping check and control on SLA & optimizing it by Planning and operational efficiency to meet organizational goals. Managing customer expectations and escalations. Fair knowledge of Helpdesk operation, E-Surveillance monitoring, Escalation management. Must be of aware of regulatory guidelines by authorities Capabilities to adopt frequent changes in scope and delivery as per business & customer requirement Should be able to communicate with customer & internal stake holder. Should be able to manage deployment and ES operations Offers of employment are conditional upon passage of screening criteria applicable to the job. Role: Team Leader Industry Type: IT Services & Consulting Department: Customer Success,Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate PG: Any Postgraduate

Posted 5 days ago

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