E-commerce QA Specialist

E-commerce QA Specialist

We are seeking a detail-orientedE-commerce QA Specialistto validate and ensure the functional accuracy of our e-commerce systems. You will drive quality assurance across the entire customer journeytesting workflows, conducting UAT, and collaborating with cross-functional teams.

• Perform end-to-end functional testing of e-commerce modules: browsing, product search, cart, checkout, payments, and order tracking.
• Conduct User Acceptance Testing (UAT) with business stakeholders before every release.
• Identify, document, and track defects, collaborating with developers for timely resolution.
• Validate integrations with external systems, including ERP, CRM, payment gateways, and logistics platforms.
• Create and maintain test cases, scenarios, regression suites, and validation scripts.
• Participate in release validation, smoke testing, and post-production verification.

• Translate business requirements into actionable and testable use cases.
• Collaborate with business teams to gather requirements; create BRDs and FSDs.
• Ensure comprehensive functional coverage for all user journeys and scenarios.

• Contribute actively in sprint planning, demos, standups, and retrospectives.
• Provide process improvement suggestions to drive QA quality and efficiency.
• Prepare detailed test summary reports, defect metrics, and traceability matrices.
• Support release readiness reviews with thorough documentation.

• Bachelor's degree in Computer Science, Information Systems, or related discipline.
• 24 years of QA or functional testing experience in e-commerce platforms.
• Hands-on expertise in Shopify, Salesforce Commerce Cloud, WooCommerce, Magento, or custom-built systems.
• Strong knowledge of API testing, data validation, and integration workflows.
• Ability to write and manage test cases, BRDs, FSDs, and UAT documentation.
• Analytical mindset focused on delivering top-notch user experiences.

• Familiarity with agile development and sprint-based QA processes.
• Experience with test management tools (e.g., JIRA, TestRail, Zephyr).
• Excellent communication and cross-team collaboration skills.