e-commerce merchandiser

As a CRM & e-commerce merchandiser at Prasam Crafts, you will play a crucial role in managing various aspects of our e-commerce platform and enhancing customer experience. Here is a summary of your key responsibilities: - E-Commerce Order Management: You will be responsible for processing and tracking orders placed on our website and marketplace platforms such as Myntra. - Customer Support: Your role will involve handling customer inquiries, resolving issues promptly, and ensuring a seamless shopping experience for our customers. - Product Cataloging: You will upload and maintain product listings on our website and various marketplaces to ensure accurate and updated information for our customers. - Marketplace Coordination: You will assist in managing inventory updates, listings, and order processing on different online marketplaces to optimize sales and visibility. - Social Media Management & Content Creation: Your responsibilities will include managing our social media pages, creating engaging content, planning campaigns, and engaging with our audience to build brand awareness and drive engagement. Join us at Prasam Crafts, where we blend heritage craftsmanship with contemporary design to create exclusive, sustainable, and timeless fashion pieces.,