Job Title: Accountant – Zoho Books & Inventory Management Key Responsibilities:1. Inventory Management:Manage inventory items in Zoho Inventory, including composite and non-composite items.Create and maintain accurate Bill of Materials (BOM) for products.Handle bundling and assembly of inventory items.Monitor and control stock levels through purchase orders and inventory reports.2. Invoicing & Billing:Generate and process invoices, credit/debit notes, B2B bills, and export bills.Maintain accurate records of purchase bills and expense bills.3. Banking & Reconciliation:Classify and manage banking transactions within Zoho Books.Reconcile payments from:Payment gatewaysCash on Delivery (COD) collections (e.g., Bluedart)Marketplace platforms (e.g., Myntra)Reconcile logistics-related debit entries and ensure accuracy in accounts.4. Exports:Manage and track Foreign Inward Remittance Statements (FIRS).Coordinate with banks for export-related documentation and remittance tracking.5. Reports and MISAccurately reconcile sales and deductions from e-commerce platforms such as Myntra, ensuring correct ledger entries.Multiple Reports and MIS- Fulfilment Report, Logistic Report etc.6. Payment Processing Ensure timely and accurate processing of vendor payments, salary disbursements, and other operational expenses. Requirements:Proficiency in Zoho Books, Zoho Inventory, MS-Excel and Google SheetsStrong understanding of accounting principles, GST, and reconciliation processes.Experience with e-commerce and export accounting is preferred.Attention to detail, organized work habits, and the ability to manage multiple financial workflows.
As a CRM & e-commerce merchandiser at Prasam Crafts, you will play a crucial role in managing various aspects of our premium handcrafted fashion brand that merges heritage craftsmanship with contemporary design. Collaborating with artisans across India, we strive to create exclusive, sustainable, and timeless fashion pieces. Your primary responsibilities will include efficiently handling E-Commerce Order Management by processing and tracking website & marketplace (Myntra) orders. You will be responsible for providing excellent Customer Support by addressing inquiries, resolving issues, and enhancing the overall customer experience. Moreover, you will be in charge of Product Cataloging, ensuring the smooth upload and management of product listings on the website & marketplaces. Additionally, you will play a key role in Marketplace Coordination, assisting in inventory updates, listings, and order processing to maintain a seamless operation. Your tasks will also involve Social Media Management & Content Creation, where you will be responsible for managing social media pages, creating engaging content, planning campaigns, and interacting with the audience effectively. This role requires a proactive and detail-oriented individual who can efficiently multitask and collaborate with various stakeholders to ensure the success of Prasam Crafts in the competitive e-commerce and fashion industry. If you are passionate about blending tradition with modernity and are excited to contribute to a brand that values sustainability and exclusivity, we welcome you to join our team in Mumbai.,
As a Merchandiser Intern at Prasam Crafts in Mumbai, you will play a crucial role in supporting e-commerce operations, social media management, and creative content creation. Your passion for fashion, digital commerce, and ability to multitask in a fast-paced environment will be key in this position. Your responsibilities will include processing and tracking website and marketplace orders, handling customer inquiries to enhance their experience, uploading and managing product listings on various platforms, assisting in inventory updates and order processing on marketplaces, as well as managing social media pages, creating engaging content, planning campaigns, and interacting with the audience. By joining our team, you will have the opportunity to gain valuable hands-on experience in fashion e-commerce and digital marketing. Working with a premium handcrafted fashion brand like Prasam Crafts will provide you with insight into the industry and the chance to contribute to the growth of our brand. Additionally, based on your performance during the internship, there is a possibility of transitioning into a full-time role with us.,
Job Title: CRM & E-commerce Merchandising Executive Key Responsibilities 1. Customer Relationship Management (CRM): Connect with customers to confirm Cash on Delivery (COD) orders. Follow up on abandoned carts to recover potential sales via calls, messages, or emails. Maintain proactive communication to enhance customer satisfaction and loyalty . 2. Customer Support: Handle returns, exchanges, refunds , and general queries across all sales channels. Respond to customer concerns with clarity and professionalism. Coordinate internally with production team and logistic partner to resolve customer issues quickly. 3. Order Management & Processing: Oversee order flow from placement to dispatch , ensuring timely and accurate processing. 4. NDR & RTO Management: Track and resolve Non-Delivery Reports (NDR) in coordination with courier partners. Handle Return to Origin (RTO) orders effectively to minimize losses and improve delivery success rate. 5. Return & Exchange Processing: Process return and exchange orders in a timely manner. Requirements: Experience in e-commerce operations and CRM tools . Strong communication skills, both verbal and written. Familiarity with shopify and order management systems . Ability to multitask, solve problems, and manage customer expectations efficiently.
Job Title: CRM & E-commerce Merchandising Executive Key Responsibilities 1. Customer Relationship Management (CRM): Connect with customers to confirm Cash on Delivery (COD) orders. Follow up on abandoned carts to recover potential sales via calls, messages, or emails. Maintain proactive communication to enhance customer satisfaction and loyalty . 2. Customer Support: Handle returns, exchanges, refunds , and general queries across all sales channels. Respond to customer concerns with clarity and professionalism. Coordinate internally with production team and logistic partner to resolve customer issues quickly. 3. Order Management & Processing: Oversee order flow from placement to dispatch , ensuring timely and accurate processing. 4. NDR & RTO Management: Track and resolve Non-Delivery Reports (NDR) in coordination with courier partners. Handle Return to Origin (RTO) orders effectively to minimize losses and improve delivery success rate. 5. Return & Exchange Processing: Process return and exchange orders in a timely manner. Requirements: Experience in e-commerce operations and CRM tools . Strong communication skills, both verbal and written. Familiarity with shopify and order management systems . Ability to multitask, solve problems, and manage customer expectations efficiently.
Job Title: CRM & E-commerce Merchandising Executive Key Responsibilities 1. Customer Relationship Management (CRM): Connect with customers to confirm Cash on Delivery (COD) orders. Follow up on abandoned carts to recover potential sales via calls, messages, or emails. Maintain proactive communication to enhance customer satisfaction and loyalty . 2. Customer Support: Handle returns, exchanges, refunds , and general queries across all sales channels. Respond to customer concerns with clarity and professionalism. Coordinate internally with production team and logistic partner to resolve customer issues quickly. 3. Order Management & Processing: Oversee order flow from placement to dispatch , ensuring timely and accurate processing. 4. NDR & RTO Management: Track and resolve Non-Delivery Reports (NDR) in coordination with courier partners. Handle Return to Origin (RTO) orders effectively to minimize losses and improve delivery success rate. 5. Return & Exchange Processing: Process return and exchange orders in a timely manner. Requirements: Experience in e-commerce operations and CRM tools . Strong communication skills, both verbal and written. Familiarity with shopify and order management systems . Ability to multitask, solve problems, and manage customer expectations efficiently.
As an Accountant specializing in Zoho Books & Inventory Management, your role involves various key responsibilities to ensure efficient financial operations. **Key Responsibilities:** - **Inventory Management:** - Manage inventory items in Zoho Inventory, including composite and non-composite items. - Create and maintain accurate Bill of Materials (BOM) for products. - Handle bundling and assembly of inventory items. - Monitor and control stock levels through purchase orders and inventory reports. - **Invoicing & Billing:** - Generate and process invoices, credit/debit notes, B2B bills, and export bills. - Maintain accurate records of purchase bills and expense bills. - **Banking & Reconciliation:** - Classify and manage banking transactions within Zoho Books. - Handle Cash on Delivery (COD) collections (e.g., Bluedart) and transactions from marketplace platforms (e.g., Myntra). - Reconcile logistics-related debit entries to ensure accuracy in accounts. - **Exports:** - Manage and track Foreign Inward Remittance Statements (FIRS). - Coordinate with banks for export-related documentation and remittance tracking. - **Reports and MIS:** - Accurately reconcile sales and deductions from e-commerce platforms like Myntra, ensuring correct ledger entries. - Generate various reports and MIS like Fulfilment Report, Logistic Report, etc. **Qualifications Required:** - Proficiency in Zoho Books, Zoho Inventory, MS Excel, and Google Sheets. - Strong understanding of accounting principles, GST, and reconciliation processes. - Experience with e-commerce and export accounting is preferred. - Attention to detail, organized work habits, and the ability to manage multiple financial workflows.,
Job Title: CRM & E-commerce Merchandising Executive Key Responsibilities 1. Customer Relationship Management (CRM): Connect with customers to confirm Cash on Delivery (COD) orders. Follow up on abandoned carts to recover potential sales via calls, messages, or emails. Maintain proactive communication to enhance customer satisfaction and loyalty . 2. Customer Support: Handle returns, exchanges, refunds , and general queries across all sales channels. Respond to customer concerns with clarity and professionalism. Coordinate internally with production team and logistic partner to resolve customer issues quickly. 3. Order Management & Processing: Oversee order flow from placement to dispatch , ensuring timely and accurate processing. 4. NDR & RTO Management: Track and resolve Non-Delivery Reports (NDR) in coordination with courier partners. Handle Return to Origin (RTO) orders effectively to minimize losses and improve delivery success rate. 5. Return & Exchange Processing: Process return and exchange orders in a timely manner. Requirements: Experience in e-commerce operations and CRM tools . Strong communication skills, both verbal and written. Familiarity with shopify and order management systems . Ability to multitask, solve problems, and manage customer expectations efficiently.