Posted:1 month ago| Platform: SimplyHired logo

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On-site

Job Type

Full Time

Job Description

Job Description:

E-commerce Coordinator – shopgulab.com (Gulab Oils)

We are looking for an E-commerce Coordinator to manage operations for our official platform, shopgulab.com. This role involves coordinating with delivery partners and distributor networks to ensure smooth and timely order fulfillment.

  • Coordinate order processing, delivery and returns of customer orders.
  • Ensure the fulfillment of customers' orders via store pick or delivery service.
  • Execute activities driven by data analytics.
  • Manage the operations for good service.
  • Manage service quality and customer satisfaction.
  • Promote good service performance.
  • Maintain and verify distributor invoices and calculate commissions.
  • Respond to CRM queries regarding delayed orders with accurate delivery timelines.
  • Handle other operational tasks related to e-commerce as assigned.
  • Manage assigned geographic locations, working closely with location-specific coordinators.

Job Type: Full-time

Pay: Up to ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement

Experience:

  • E-commerce: 1 year (Preferred)
  • total work: 1 year (Preferred)

Work Location: In person

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