E-Commerce Executive (Female)

We’re seeking an experienced and talented e-commerce executive to join our dynamic team at our organization.

You will play a pivotal role in optimizing our online business operations and delivering exceptional customer service. As an e-commerce executive, you’ll maintain all our sales touchpoints — website, online marketplaces, and aggregators — and oversee online sales, manage stock inventories, and optimise the overall customer experience.

If you have a knack for sales, love the online world and have a passion for customer service, we welcome you to join our company. We offer competitive remunerations, comprehensive benefits and growth opportunities within the company.

Objectives of this role

• Develop and implement effective e-commerce growth strategies to identify and capture new customer base and business opportunities.
• Optimise end-to-end e-commerce journey for our customers, from lead generation to conversion and post-purchase follow-up.
• Manage and maintain e-commerce platforms, including product listings, pricing and inventory management.
• Enhance customer experience by working closely with other departments, such as marketing, content and customer service.

Responsibilities

• Develop and implement international e-commerce strategies to drive global sales.
• Manage and optimize robust cross-border e-commerce operations.
• Coordinate with logistics, marketing, and customer service teams for seamless operations.
• Monitor and analyze global sales performance and market trends.
• Identify and enter new international markets to expand online presence.
• Optimize website for international SEO and user experience.
• Work with digital marketing teams to craft targeted campaigns for different regions.
• Monitor international regulatory requirements and ensure compliance.

Skills

• E-commerce Platforms
• SEO
• Digital Marketing
• Cross-Border Logistics
• Google Analytics
• Market Analysis
• Project Management
• Multilingual Communication
• AI commands

Job Types: Full-time, Fresher

Benefits:

• Health insurance
• Provident Fund

Work Location: In person