E-Commerce Coordinator

Looking For E-Commerce Coordinator

Department: Sales & Marketing / E-Commerce

Location: Bangur

Reporting To: E-Commerce Manager / Head of Sales

Job Summary:

The E-Commerce Coordinator will be responsible for managing online sales operations across various e-commerce platforms such as Amazon, Flipkart, BigBasket, JioMart, and company-owned websites. The role involves coordinating listings, product content, pricing, promotions, and ensuring smooth order processing and customer satisfaction.

Key Responsibilities:

• Manage product listings, updates, and optimization across all e-commerce platforms.
• Coordinate with internal teams (sales, marketing, supply chain, and finance) to ensure product availability and timely order fulfillment.
• Monitor stock levels, order status, and delivery performance to prevent delays or cancellations.
• Create and maintain product content including images, descriptions, specifications, and pricing.
• Analyze online sales data, traffic reports, and customer feedback to improve sales performance.
• Plan and execute promotional campaigns in coordination with the marketing team.
• Track competitor activities, pricing trends, and promotional strategies.
• Coordinate with marketplaces for new product launches, deals, and visibility improvement.
• Ensure all product pages are SEO optimized and aligned with brand standards.
• Handle customer queries and escalations related to e-commerce orders.
• Generate periodic reports on sales performance, returns, and platform-wise growth.

Key Skills & Competencies:

• Strong knowledge of e-commerce platforms (Amazon Seller Central, Flipkart Seller Hub, etc.)
• Good analytical and Excel/reporting skills
• Attention to detail and organizational ability
• Effective communication and coordination skills
• Understanding of digital marketing and online merchandising
• Basic knowledge of SEO and online advertising is an advantage

Qualification & Experience:

• Graduate in Marketing / Business Administration / E-Commerce or related field
• 2–4 years of experience in managing e-commerce operations (preferably in FMCG or retail industry)

Share your cv at [email protected] or call on 9875511893

Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person