E-Commerce Business Analyst

Role Overview: As a seasoned professional with 7+ years of experience, you will be responsible for requirement collection, documentation, and analysis for both existing and new projects. Your role will involve proposing reasonable solutions to clients" requirements while ensuring alignment with technical and budget feasibility. You will play a key part in bringing clarity in work scope between the development team and clients. Additionally, you will lead and manage multiple projects end-to-end, interact with clients as needed for project execution, and be involved in pre-sales activities based on requirements. Studying new and existing domains, proposing enhancements for the next phase of projects, managing multiple client engagements, project estimation, tracking, risk assessment, and mitigation planning will also be part of your responsibilities. Finally, you will ensure that project deliverables are met within specified time and budget, while maintaining desired customer satisfaction levels. Other business activities as defined by the Department Head will also be expected of you. Key Responsibilities: - Requirement collection, documentation, and analysis for existing and new projects - Proposing reasonable solutions to clients" requirements in alignment with technical and budget feasibility - Bringing clarity in work scope between development team and client - Leading and managing multiple projects end to end - Client interaction as needed for project execution - Need-based involvement in pre-sales activities - Studying new domains as per inputs from the Business Development team - Studying existing domains - Proposing enhancements for the next phase of projects - Managing multiple client engagements - Project estimation - Project tracking, risks, and mitigation planning - Ensuring project deliverables are met within specified time and budget with desired customer satisfaction Qualifications Required: - 7+ years of experience in a similar role - Proficiency in E-commerce, documentation, and analysis - Strong communication and interpersonal skills - Ability to lead and manage multiple projects simultaneously - Understanding of project estimation and tracking processes - ISO 9001:2015 & ISO 27001:2022 certification would be a plus (Note: The additional details about the company have been omitted as they were not included in the provided job description),