Job
Description
As an E-commerce Assistant Intern at our company, you will play a crucial role in supporting our customer support team and gaining valuable hands-on experience in e-commerce operations. Your responsibilities will include: - Responding to customer inquiries through chat, email, or phone promptly and professionally. - Assisting customers with product-related queries, orders, and returns. - Providing customers with accurate product information, pricing, and availability. - Collaborating with the sales team to address customer issues and enhance satisfaction. - Maintaining detailed records of customer interactions and feedback. - Assisting in updating product details, pricing, and inventory on the website as needed. To excel in this role, you should meet the following qualifications: - Currently pursuing a degree in Business, Marketing, E-commerce, or a related field. - Proficient communication skills in English, both written and verbal. - Basic understanding of e-commerce platforms and online customer service best practices. - Ability to thrive in a fast-paced environment and effectively prioritize tasks. - Strong problem-solving abilities and keen attention to detail. In addition to the exciting opportunity to immerse yourself in e-commerce operations and customer support, we offer: - Hands-on experience to enhance your communication, problem-solving, and teamwork skills. - A collaborative and dynamic work environment. - A certificate of completion and a positive reference upon successful internship conclusion. If you are looking to kickstart your career in e-commerce and are eager to learn and grow in a supportive setting, this internship is ideal for you. Join us for a fulfilling experience that will set you up for success in the industry. Please note that this is a full-time internship position with a contract length of 6 months. Night shift availability is preferred, and the work location is in-person at our office in Calicut, Kerala. The expected start date for this internship is 12/05/2025. As an E-commerce Assistant Intern at our company, you will play a crucial role in supporting our customer support team and gaining valuable hands-on experience in e-commerce operations. Your responsibilities will include: - Responding to customer inquiries through chat, email, or phone promptly and professionally. - Assisting customers with product-related queries, orders, and returns. - Providing customers with accurate product information, pricing, and availability. - Collaborating with the sales team to address customer issues and enhance satisfaction. - Maintaining detailed records of customer interactions and feedback. - Assisting in updating product details, pricing, and inventory on the website as needed. To excel in this role, you should meet the following qualifications: - Currently pursuing a degree in Business, Marketing, E-commerce, or a related field. - Proficient communication skills in English, both written and verbal. - Basic understanding of e-commerce platforms and online customer service best practices. - Ability to thrive in a fast-paced environment and effectively prioritize tasks. - Strong problem-solving abilities and keen attention to detail. In addition to the exciting opportunity to immerse yourself in e-commerce operations and customer support, we offer: - Hands-on experience to enhance your communication, problem-solving, and teamwork skills. - A collaborative and dynamic work environment. - A certificate of completion and a positive reference upon successful internship conclusion. If you are looking to kickstart your career in e-commerce and are eager to learn and grow in a supportive setting, this internship is ideal for you. Join us for a fulfilling experience that will set you up for success in the industry. Please note that this is a full-time internship position with a contract length of 6 months. Night shift availability is preferred, and the work location is in-person at our office in Calicut, Kerala. The expected start date for this internship is 12/05/2025.
