Dynatrace Support

As a member of our team, you will be responsible for the following key tasks: You must possess a strong understanding of Dynatrace and AWS, utilizing this knowledge to effectively manage the production environment by continuously monitoring availability and maintaining a comprehensive view of system health. Demonstrate familiarity with SLA, SLO, and SLI key metrics to ensure adherence to performance standards. Collect and analyze metrics from applications to support performance optimization and troubleshooting efforts. Proficiency in AWS services including API gateway, Lambda, Kibana, Cloudwatch, Dynamo DB, and S3 is necessary. Implement automation practices to develop sustainable systems and services, while also focusing on enhancing reliability without compromising feature development speed. Maintain a balance between feature development speed and reliability by defining clear service-level objectives. Proficiency in tools such as ServiceNow, Dynatrace, and Cloud Support is desirable. About Virtusa: Virtusa is dedicated to fostering teamwork, improving quality of life, and supporting professional and personal development. Join our global team of 27,000 professionals who are committed to your growth, offering exciting projects, opportunities, and exposure to cutting-edge technologies throughout your career. At Virtusa, we bring together great minds and great potential to create a collaborative environment that encourages innovative thinking and excellence. We believe in nurturing new ideas and providing a dynamic platform for individuals to excel.,