Job Title: Listings and Operations Executive Location: Prabhadevi,Mumbai Job Type: Full-time About Us: We at Dr.Dento are passionate about delivering high-quality products and seamless customer experiences. Our brand is growing rapidly across e-commerce platforms, and we are looking for a detail-oriented and proactive Listings and Operations Executive to join our team. Role Overview: As a Listings and Operations Executive, you will be responsible for managing and optimizing product listings across multiple e-commerce platforms, ensuring smooth operations, and supporting day-to-day business activities. You will play a key role in enhancing product visibility, improving customer experience, and driving operational efficiency. Key Responsibilities: • Create, manage, and optimize product listings across marketplaces (Shopify, Amazon, Flipkart, Myntra, FirstCry, etc.) • Ensure product details, pricing, keywords, and images are accurate, consistent, and optimized for visibility. • Manage order processing across all e-commerce platforms and coordinate with the inhouse warehouse team to ensure timely dispatch and delivery. • Handle customer management by addressing queries, resolving complaints, and ensuring a smooth post-purchase experience. • Identify and recover abandoned carts via personalized communication. • Implement strategies to improve customer satisfaction and repeat purchases. • Work with logistics partners (Delhivery, Shiprocket, Xpressbees, and others) to ensure smooth and cost-effective order processing. • Possess basic knowledge of packaging materials and raw materials to coordinate effectively with the warehouse and vendors. • Monitor listing performance, track sales trends, and prepare regular Sale’s Reports on Daily, Weekly and Monthly basis. • Work on process improvements to streamline listing and operational workflows. Qualifications & Skills: • Bachelor’s degree in Business, Marketing, Operations, or related field. • 1–2 years of experience in e-commerce operations, listings, or marketplace management preferred. • Strong attention to detail and organizational skills. • Good understanding of e-commerce platforms like Amazon, Flipkart, etc. • Proficiency in MS Excel/Google Sheets. • Excellent communication and coordination skills. • Ability to work independently and manage multiple tasks. What We Offer: • Opportunity to grow with a fast-scaling brand. • Dynamic and collaborative work environment. • Exposure to end-to-end e-commerce and operations management.
Selected Intern's Day-to-day Responsibilities Include Assist in creating engaging content for our website, blog, and social media platforms. Manage and schedule posts on various social media channels to increase brand awareness and engagement. Monitor and analyze social media metrics to track the success of campaigns and make data-driven decisions. Collaborate with the marketing team to brainstorm and implement new ideas for content and social media strategies. Stay up-to-date on industry trends and competitor activities to ensure our content remains relevant and competitive. Respond to comments and messages on social media channels in a timely and professional manner. Assist with other marketing initiatives and projects as needed. About Company: At Dr. Dento, we’re redefining oral care in India — making it smarter, cleaner, and more sustainable. Founded in 2023, we create research-backed, technology-driven, and eco-friendly products that deliver superior oral health and peace of mind for a new, progressive India. Our Product Range Sonic Electric Toothbrushes: Engineered for performance and comfort, featuring multiple modes for whitening, deep cleaning, and gum massage. Organic Toothpaste: A 100% chemical-free formula available in refreshing, unique flavors like Vanilla Icy Mint and Matcha Green Tea Mint. Alcohol-Free Mouthwash: Keeps your breath fresh and your mouth healthy — without the sting of harsh chemicals. Fennel Mint Oil Pulling: A modern twist on the ancient Ayurvedic ritual, blending tradition with technology for holistic oral wellness.