Role & responsibilities 40.1.1.1 Daily rounds in wards two times a day 40.1.1.2 To see presence of RMO on all floors and supervise their activity. In absence of RMO organizing a RMO in floors. 40.1.1.3 In busy time support RMO on the wards. 40.1.1.4 To attend patient and patients grievance. 40.1.1.5 To attend patient or relative with quires regarding treatment, nature of disease, his investigations or its results 40.1.1.6 To check completion of rounds by consultants 40.1.1.7 To check number of admission and completion of admission on time (completion of paper work, sending of investigation, starting of treatment and informing of consultant) 40.1.1.8 To check discharges and readiness of discharge cards 40.1.1.9 Completion of documents as per SOPS. 40.1.1.10 Check MLC cases. 40.1.1.11 To clear quires regarding investigations a. 40.1.1.12 Co-ordinate with patient, consultants and hospital administration if any investigations advised that is not available in our hospital like PET scan etc.

Role & responsibilities 22.1 To assist AGM in project related work. 22.2 To sign Gate passes in absence of AGM Materials. 22.3 To approve purchase order in absence of AGM Materials. 22.4 To arrange to sell scraps as per the market rate. 22.5 To coordinate with Biomedical / Engineering departments and the recipient department for installation of medical and non medical equipment and arrange to forward the equipment to the department. 22.6 To assist AGM materials to update the departmental and laundry SOPs. 22.7 To update the departmental objectives with the assistance of AGM Materials. 22.8 To assist in collecting the required data for quarterly and yearly presentations on departmental achievements. 22.9 To assist and keep a check on all store and purchase procedures. 22.10 To ensure all stock checks are carried out quarterly as per schedule. 22.11 To arrange to forward monthly stock report to head office. 22.12 To prepare training schedule for staff and ensure it carried out and maintain record of the same. 22.13 To visit Thane Hospital once a week to ensure processes are processes are followed. 22.14 In absence of staff to perform their duties. 22.15 To raise software call report for HMS modifications if required in coordination with AGM Materials. 22.16 To assist the team if required to arrange to procure urgent requirements. 22.17 Responsible for over all supervision of all the stores related to materials. 22.18 To carry induction for all newly joined staff. 22.19 To carry out any duties assigned by AGM Materials. Supervises :- Supervised by :- GM - Materials Qualification :- Graduate, Diploma in Materials with M.B.A. / P.G.D.B.A. / MHA / DHA with 9 ~ 12 years of experience

Role & responsibilities 40.1 Should conduct department Induction Program for the newly recruited Front Office staff for 10 days and give the feedback to AGM Operation & Manager Customer Care. 40.2 Should Liaison with AGM Operations & Manager Customer Care for the deployment of the newly recruited Front Office staff. 40.3 Should Evaluate and maintain records of training of newly recruited front office staff. 40.4 Should plan and schedule monthly training for the Frontoffice Staffs. 40.5 Should submit training calendar and training evaluation every quarterly to HR Department as approved by AGM Operation / Manager Customer Care. 40.6 Should identify the training needs for the Front Office staffs in consultation with AGM Operation / Manager Customer Care. 40.7 Should conduct training programs regularly on weekly basis. 40.8 Should provide training in case of any new equipment is installed in the department for smooth functioning of work process. 40.9 Should Evaluate and maintain the records of the weekly training of front office staff. 40.10 Should check all the operational records maintained by the Front Office and update the same. 40.17 Should Ensure that proper cleanliness and hygiene is maintained in the hospital. 40.18 Should Handle patient grievance related to OPD/billing and resolve it. 40.19 Should prepare duty roster for the Front Office staff. 40.20 Should Update the SOP of front office regularly. 40.21 Should do monthly analysis and evaluation of the departmental quality objective and quality parameters in consultation with AGM Healthcare / Manager Customer Care. 40.22 Should monitor the quality objective and quality parameters on weekly basis to achieve the set target. 40.23 Should take daily rounds of all front office counters. 40.24 Should supervise and monitor the staffs on counter and give the feedback to AGM Healthcare / Manager Customer Care in case of need of improvement in training. 40.25 Should Supervisee the Front Office in OPD/IPD and as and when required. 40.26 Should handle the responsibilities of Manager Customer Care in case of leave. 40.27 Any other task as deemed appropriate by the AGM Healthcare & Manager Customer Care. Supervised by : AGM Healthcare / Manager - Customer Care Supervises : Executive/Supervisor/ Sr Asst & Asst Customer Care Qualification : Any Graduate preferably Diploma is Healthcare with 8 to 10 years of experience

Role & responsibilities 40.1 To conduct daily on rounds in IVF department, COPD, and Patient wards (to check defibrillators and patient monitoring system) in order to check the equipments are operational. 40.2 To attend breakdown calls and localize the fault in the machine and to take proper steps to reduce down time of machine. 40.3 To keep a track of due date of preventive maintenance and calibration for Class III medical equipments on monthly basis and to update the PM and calibration stickers and to update the same in PM and calibration schedule. 40.4 To conduct preventive maintenance visits with company engineers for equipments under AMC/ perform preventive maintenance and calibration of medical equipments not under AMC. 40.5 To assist and supervisor company personnel during the process of calibration of Medical equipments. 40.6 To assist and supervise company engineers during the installation of new medical equipment. 40.7 To maintain a stock of essential spares and also to procure spares from local market as and when required for carrying out repairs at minimal cost. 40.8 To serve as technical consultant in order to prepare techno Commercial comparator sheets for medical equipments between different vendors at the time of purchase. 40.9 To decommission / condemn the obsolete, beyond economical repair equipments and forward it to management for approval. Supervised by : HOD Qualifications: Any graduate preferably Diploma / B.E. Biomedical with 6 ~ 8 years of experience

Role & responsibilities 40.1 To perform rounds as per the instructions from the treating consultants 40.2 To enter the exact details observed during the rounds in the IPD file and inform the consultants for further action 40.3 The residents have to follow strictly the leave guidelines as provided by the institutions 40.4 The residents have to take prior permission for availing leave in the leave card provided by the Hospital. 40.5 In case of any extension of leave the residents have to inform the HOD and take verbal approval. 40.6 The residents have to prepare the admission and discharge notes as per the instruction of the consultants in timely manner 40.7 The residents have to take up calls as per the rota prepared by the HOD 40.8 The residents have to hand over the exact information observed and advised to the patient before leaving to the taking over resident doctor for proper patient care 40.9 The residents have to also attend referred case by the visiting and honorary consultants 40.10 The residents have to adhere and follow the guideline provided by the hospital. 40.11 Any other assignment given by consultant / Department Co-ordinator Supervised by: Full Time Consultant / Department Co-ordinator Qualification: M.B.B.S. / MD or MD/IDCCM/CTCCM/EDIC with 4 to 8 years of experience