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3.0 - 8.0 years
6 - 10 Lacs
gurugram
Work from Office
Ensure end-to-end management of the Customer App, driving feature development, user engagement, performance monitoring, and customer satisfaction to meet targets such as registration rate, download rate, DIY usage, and NPS. Development (CR Management) Manage change requests for new features and functionalities Prioritize and oversee backlog of enhancement requests Coordinate with IT for timely deliveries Engagement Activities Plan and execute in-app notifications (products, services, regulatory updates, brand awareness) Collaborate with marketing on app campaigns Production Gaps & Issues Monitor production environment for incidents and gaps Perform quality/sanity checks on releases Driving r...
Posted Date not available
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