Dovetail Payments (EPP) - consultant

As a member of the Blue Spire team based in Hyderabad-Onsite, you will be responsible for providing focused training on various aspects including ACH (Automated Clearing House) processes and workflows, Fedwire operations, and integration of Dovetail with ancillary systems such as fraud detection, compliance, reconciliation, and reporting tools. Your key responsibilities will include delivering comprehensive training sessions based on the curriculum to ensure team members gain in-depth knowledge of Dovetail EPP. You will also customize training delivery to meet the team's skill levels and project requirements, provide hands-on demonstrations and real-world examples to reinforce learning objectives, address technical queries, troubleshoot any issues related to Dovetail functionalities and integrations during training sessions, and provide feedback while assessing the team's progress. Additionally, you will recommend additional learning resources if necessary. The ideal candidate for this role will have prior experience in implementing or consulting on the Dovetail platform, although it is not mandatory. Strong training or mentoring experience is highly preferred, along with the ability to translate complex technical concepts into practical, actionable knowledge for diverse audiences. Excellent communication and interpersonal skills are essential for effectively carrying out your responsibilities in this position.,