Bhayandar, Mumbai (All Areas)
INR 1.0 - 2.75 Lacs P.A.
Work from Office
Full Time
Role & responsibilities Tele caller job description typically involves engaging with potential and existing customers via phone calls, promoting products or services, and handling inquiries or complaints . The role requires strong communication, interpersonal, and sales skills, as well as the ability to manage a high volume of calls and meet sales targets. Preferred candidate profile Excellent Communication Skills: Time Management Problem-Solving Skills
Mumbai Suburban
INR 2.0 - 3.0 Lacs P.A.
Work from Office
Full Time
Role & responsible Scheduled and coordinated: Service appointments, technician dispatches, and resource allocation. Maintained accurate records: Service requests, work orders, customer interactions, and inventory. Communicated effectively: With clients, technicians, and other team members. Resolved service-related issues: Addressed customer inquiries, complaints, and escalated problems. Monitored service delivery: Tracked progress, ensured timely completion, and followed up with clients. Optimized service processes: Identified areas for improvement and implemented changes. Managed customer expectations: Provided timely updates and ensured satisfaction. Prepared reports: Service delivery metrics, performance summaries, and other relevant data. Collaborated with: Other departments (e.g., sales, marketing, technical support) to ensure seamless service delivery. Documented: Procedures, workflows, and best practices. Developed: Training materials for new team members. Coordinated: Maintenance schedules and preventative care progressivity's ilities Preferred candidate profile
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