About Dotkonnekt: Dotkonnekt is a deep-tech product company transforming how businesses scale and connect with their customers. We blend data, intelligence, and design to build tailored digital ecosystems that drive impact. Our team thrives on solving real problems, fast—while staying rooted in innovation and simplicity. Key Skills Required: Customer Requirement Gathering: Ability to effectively capture and translate customer needs into clear, actionable requirements. Active Listening & Communication: Strong verbal and written communication skills to engage with customers, understand their pain points, and provide relevant solutions. Customer-Centric Approach: Deep focus on customer satisfaction, with the ability to build trust and long-term relationships. Problem-Solving & Solutioning: Quick and resourceful in addressing customer challenges and providing practical, timely solutions. Attention to Detail: Accuracy in understanding, documenting, and communicating customer requirements to internal teams. Product & Service Knowledge: Capability to quickly learn and articulate product/service features that align with customer needs. Cross-Functional Collaboration: Work closely with sales, product, and operations teams to ensure customer requirements are fully understood and delivered. Adaptability: Ability to manage changing priorities and customer expectations in a fast-paced environment. Negotiation Skills: Balance customer expectations with business objectives to arrive at win-win outcomes. What We’re Looking For: 3–5 years of relevant experience in customer success, client servicing, or account management roles Prior experience in a fast-paced, tech-driven or product-centric environment is a plus Strong interpersonal, documentation, and stakeholder management skills Looking to build real customer relationships—not just manage accounts? Join us at Dotkonnekt and be part of a company where your work actually moves the needle. Apply now — role is based out of our Bangalore office. Show more Show less
About DotKonnekt DotKonnekt is an Experiential Commerce & Enterprise AI Studio that’s redefining how brands scale in a digital-first world. By merging Content, Community, and Commerce into AI-powered, shoppable experiences, we help brands reduce customer acquisition costs, improve engagement, and drive revenue—without relying on paid ads or complex tech stacks. Our platform, Sangria, enables brands to launch dynamic programmatic pages, deliver smart concierge experiences, and create personalized journeys through agentic AI. Trusted by brands like Wrangler, Lee, and Dockers, we’re building the future of commerce—where AI doesn’t just support growth, it leads it. Role Overview We’re looking for a Growth Leader who can blend strategic thinking, business development, and AI-led experimentation into a scalable growth engine. You’ll work across go-to-market, partnerships, pipeline development, and revenue operations to accelerate DotKonnekt’s expansion in enterprise and mid-market segments. This is a high-ownership role designed for someone who moves fast, thrives on metrics, and is comfortable navigating both vision and execution. What You'll Do Lead and execute the company’s growth strategy across multiple verticals and markets Identify, initiate, and manage partnerships, enterprise accounts, and channel alliances Build and manage a scalable inbound and outbound pipeline with strong conversion efficiency Work closely with product, content, marketing, and AI teams to align messaging and optimize customer journeys Design, test, and refine growth experiments using AI insights and market data Monitor and report on performance metrics—CAC, LTV, funnel velocity, deal cycles—and use data to iterate quickly What You Bring 5–8 years in growth, GTM, or business development roles in SaaS, AI, D2C, or enterprise tech environments Strong understanding of B2B sales cycles, enterprise buying behaviors, and high-ticket value propositions Experience building growth systems from scratch and scaling them through experimentation and process Excellent communication, relationship-building, and negotiation skills Strong analytical thinking and a metrics-first mindset Prior experience with AI-based tools, platforms, or products is a strong plus Why DotKonnekt Opportunity to lead the growth function and define its direction Work closely with visionary founders and cross-functional teams Be part of a category-defining AI product in a fast-scaling environment Drive meaningful impact for some of the most recognized retail and lifestyle brands