Donor and Community Engagement Intern

Title: Donor and Community Engagement Intern

About Smile Train

Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, life-changing comprehensive cleft treatment. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries, and we’re just starting. We are truly changing the world with one smile at a time.

Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is creative and highly motivated individuals working to make a positive impact. Join us!

Role Summary:

The Donor and Community Engagement Intern will assist Smile Train India’s Fundraising and Communications team in day-to-day efforts for student, volunteer, donor reporting, and community engagement activities. The intern will be a core member of community initiatives such as the Student Engagement Program, Volunteering Program, Cleft Community engagement and will contribute to building long-term relationships with various stakeholders including, but not limited to students, donors, volunteers, educational institutions and government departments.

Reports To: Senior Manager – Development, India

Key Responsibilities:

• Assisting with Smile Train India’s day-to-day efforts for community engagement activities.
• Promote goodwill and raise awareness about Smile Train India among students, donors and volunteers by conducting engagement activities, and soliciting fundraising/partnership opportunities.

• Build and nurture relationships with educational institutions like schools/ colleges and develop a community of student ambassadors and supporters.

• Curate speakers and ideas for fostering deeper engagement with the cleft affected community.
• Support donor reporting, engagement and servicing across all the fundraising activity as needed, including, but not limited to, donor engagement events, handling donor queries and receipting.

• Collaborate with the communications and development team to design and create content, collaterals, creatives, decks and activities for engagement program.

• Support development team in ideation and execution of employee giving activity with our corporate donors.
• Build relationships with government education departments to promote cleft awareness and integrate relevant content into their curriculum.
• Support other activities of the Fundraising and Communications Department, as per requirements. Coordinate with colleagues to identify opportunities that will benefit the organization.

Required Education and Experience:

• Bachelor’s or master’s degree in related field of sociology, marketing or related field.
• Excellent communication skills – English, Hindi with strong interpersonal ability.
• Knowledge of Microsoft Office Suite (Excel, Word, PowerPoint).
• Active on social media to ensure prompt and consistent interaction with students, donors and volunteers.

Preferred Education and Experience:

• Strong attention to detail, ace communication skills (both verbal and written).
• A passion for working in the charity to facilitate social change and an interest in bringing creative ideas to the table for the community engagement program

Additional Eligibility Qualifications:

• Any leadership role held/experience in the respective institution or college would be an advantage.
• The candidate to be proactive, self-monitored, accountable, problem solving and Decision-making skills are essential with high emotional and intellectual maturity.

Accountability Expectations:

• Ownership of Outcomes: Take full responsibility for one’s own performance, ensuring alignment with Smile Train’s mission and objectives.
• Transparent Communication: Communicate openly and effectively with team members, fostering trust and a shared understanding of expectations and priorities.
• Emotional Intelligence: Demonstrate empathy, understanding, and cultural sensitivity to contribute to an inclusive and supportive team environment.
  
• Empowerment: Effectively communicate with supervisors to ensure you are equipped with the resources, guidance, and autonomy you need to excel in your role
• Team Cohesion: Contribute to a culture of collaboration, mutual respect, and shared accountability, helping the team to thrive in a fast-paced, mission-driven environment

Compensation Range: 30,000 (INR) monthly

Travel:

Frequent local travel within the city may be required and shall be reimbursed as per Smile Train India’s policy. In addition, inter-state travel may be required occasionally for the fundraising and community program related activities.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, obligations, and activities may change, or new ones may be assigned at any time, with or without notice.

Application Information:

Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible.