We are seeking an experienced and highly motivated professional to join our team as a Revenue Cycle Services Manager , focusing on Inpatient Rehabilitation Facility (IRF) and Long-Term Acute Care Hospitals (LTACHs) billing. The ideal candidate will bring strong domain knowledge, leadership ability, and a track record of driving results through effective revenue cycle operations. Excellent communication, stakeholder coordination, and compliance management are essential. Role & responsibilities Manage full scope of RCM operations, including billing, denials, collections, AR management, and reporting. Collaborate with clients to define goals, resolve escalations, and improve service delivery. Track and report productivity metrics, TAT, AR aging, and denial trends on a regular basis. Lead and coach large teams (including TLs and AR specialists), ensuring alignment with SLA and performance targets. Conduct weekly/monthly/quarterly client business reviews (WBR/MBR/QBR) with actionable insights. Drive hiring decisions, attrition control, team development, and succession planning. Operational Oversight & Client Service: Oversee and coordinate with offshore billing partners for IRF & LTACH claims submission and follow-up. Monitor Discharge Not Billed (DNB) queues and collaborate with clients for timely resolution. Review payer contracts and escalate discrepancies in payments, rates, and allowances. Ensure AR and denial follow-ups are timely and accurate, adhering to payer and industry guidelines. Track and resolve issues in interface eligibility, claims submission, and remittance advice processes. Coordinate daily client communications and respond to inquiries with high professionalism. Claims & Billing Quality Control: Ensure claims are scrubbed and billed accurately by the billing partner. Address clearinghouse rejections and escalate unresolved issues. Review billing logs, rejection trends, and cash logs for accuracy and reconciliation. Access portals (Medicare, Medicaid, payer-specific) to review EOBs, RTPs, COBs, and claim statuses. Review credit balances and bad debts, including Medicare reporting. Process Improvement & Governance: Participate in regular RCM review meetings and escalate negative performance trends. Coordinate RCM meetings with clients and internal stakeholders. Support clearinghouse enrollments and lockbox access as needed. Ensure compliance with client SLAs, industry regulations, and internal policies. Baseline Competencies: Attention to Productivity and Quality Strong Customer Service Orientation Critical Thinking and Problem Solving Effective Communication Skills (Written and Verbal) Job Competencies: Proficient in Microsoft Office Suite (Word, Excel, Outlook) Sound knowledge of healthcare claims processing, AR follow-up, and collections Strong understanding of IRF & LTACH billing workflows and payer guidelines Comfortable with EMR systems, clearinghouses, and portal-based workflows Preferred candidate profile IRF & LTACH domain expertise Medical Billing Certification (AHIMA/AAPC or equivalent) Experience working with US healthcare clients or offshore delivery models Exposure to metric-based performance tracking and reporting
We are seeking a senior-level contractor with proven, hands-on experience in implementing ISO 30401:2018 Knowledge Management Systems (KMS) in regulated environments , specifically within Health, Safety & Environment (HSE) and Ethics & Compliance domains. The selected candidate will design, operationalize, and embed a robust, secure, and compliant KM framework that improves risk mitigation, safety culture, and regulatory knowledge assurance. Role & responsibilities Strategy & Governance Define the scope and strategic goals for the KM Framework under ISO 30401:2018 . Align KM objectives with HSE risk management, compliance reporting, and ethical conduct assurance. Establish governance structures , roles (e.g., knowledge stewards, owners), and performance measures. Design & Implementation Lead end-to-end implementation of ISO 30401 KM system for HSE and Compliance teams. Identify, map, and classify critical knowledge assets such as: Safety protocols Incident investigation reports Audit findings Ethics training records Regulatory interpretations and SOPs Build workflows for knowledge creation, review, approval, sharing, and archiving . Integrate KM processes with risk management , training , incident response , and audit mechanisms . Systems & Controls Configure or optimize KM tools (LMS, SharePoint, Confluence, Document Control Systems) for secure and traceable access. Implement metadata, version control, access policies , and retention schedules aligned with legal mandates (e.g., OSHA, HIPAA, GDPR). Develop dashboards and KPIs to measure knowledge usage, compliance, and currency. Training & Cultural Embedding Design and deliver KM awareness sessions for HSE officers, compliance teams, and executives. Promote knowledge-sharing behavior across departments and roles. Drive continuous improvement using lessons learned and audit feedback. Audit & Certification Readiness Prepare for internal reviews and third-party certification audits (ISO 30401, ISO 27001). Maintain documentation trail, risk registers, and process maturity reports. Preferred candidate profile 12 to 18 years of total experience in Knowledge Management, Information Governance, or HSE/Compliance operations. Minimum 1 full-cycle ISO 30401 implementation in a regulated industry is mandatory. Strong understanding of HSE standards , safety protocols, and compliance frameworks (e.g., OSHA, ISO 45001, HIPAA, GDPR, anti-corruption laws). Experience with Knowledge Management platforms (e.g., SharePoint, ServiceNow, Confluence, LMS). Demonstrated leadership in cross-functional stakeholder engagement and change management Strong understanding of data protection regulations (HIPAA, GDPR, Sunshine Act, HCP engagement guidelines). Hands-on experience in defining ISMS scope, SoA, risk assessments, audit plans, and compliance workflows . Expertise in tools like ServiceNow GRC , Confluence/Jira , SharePoint , or other document-centric KM platforms. Excellent documentation, stakeholder management, and training skills. Certifications: ISO 30401:2018 Knowledge Management Certified Professional (Highly Preferred) ISO 27001 Lead Implementer or Auditor (Nice to have for integration with ISMS) ITIL, KCS (Knowledge-Centered Service) (Advantageous) HSE Certifications (e.g., NEBOSH, OSHA) or Compliance Certifications (CIPP, CCEP) (Valuable) Educational Qualification: Bachelors degree in Information Science, HSE Management, Life Sciences, or a related technical field (Mandatory) Masters degree in Information Management, Knowledge Systems, Compliance, or MBA with KM focus (Preferred)
Position: Medical Coder Job Summary: Experienced Medical Coder responsible for accurate assignment of ICD-10-CM, CPT, and HCPCS codes across inpatient, outpatient, physician, home-health and hospice settings. The role requires deep familiarity with Medicare/Medicaid rules, payer policy nuances, and specialty coding (including PDGM/OASIS interplay for home health and hospice billing rules). Coders will partner closely with QA, clinical SMEs, and RCM operations to meet TAT and accuracy SLAs. Core Responsibilities: Review clinical documentation (EHR notes, discharge summaries, OASIS, visit notes) and assign accurate ICD-10, CPT, and HCPCS codes. Ensure coding supports correct bill type (UB-04/837I vs. CMS-1500/837P) and revenue center entries for facility/hospice/home-health claims. Apply PDGM, OASIS and hospice payment rules when coding home health & hospice encounters; sequence diagnoses appropriately for terminal and supporting conditions. AAPCDecision Health Store Validate clinical documentation completeness; create provider clarification (CDI) queries where necessary. Identify denial-risk items and work with denial management/AR teams to reduce leakage. Post completed coded charts into the workflow and coordinate with QA for spot checks and rework. Meet daily/weekly throughput and accuracy SLAs; maintain documentation of coding rationale for audit trails. Participate in sprint-based workflows (time-boxed batches), daily standups and retrospectives to continuously improve throughput and accuracy. Contribute to internal coding guidance (cheat sheets), payer-specific rules library, and training for new hires. Required Qualifications & Experience: Education: High school diploma; Associate degree in Health Information/related preferred. RHIT/RHIA may be preferred for senior roles. AHIMA+1 Experience: Jr: 12 years medical coding (any US setting) Mid: 35 years coding experience, with some specialty exposure (home health/hospice preferred) Sr: 6+ years coding experience, plus leadership/mentorship or subject-matter ownership Strong working knowledge of ICD-10-CM, CPT, HCPCS, medical terminology, anatomy & physiology. Familiar with Medicare billing rules, payer edits, and claim formats (UB-04/1500/837). Comfortable working in an Agile/sprint environment and using digital Kanban/sprint boards. Must-have Certifications (Recommended for Hiring/Shortlisting): (Use these as minimum bar for mid/senior roles; Jr. roles may accept in-progress credentials.) CPC (Certified Professional Coder) AAPC. Core outpatient/physician coding credential. AAPC CCA / CCS / CCS-P AHIMA certifications for coding proficiency (CCA for foundational, CCS/CCS-P for advanced hospital/physician coding). AHIMA+1 CPB (Certified Professional Biller) AAPC (recommended if billing+coding combined). KPIs / Performance Metrics to Measure Success: Turnaround time (TAT): avg hours from chart intake coded deliverable (target: 2448 hrs depending on SLA). First-pass accuracy: % codes accepted without rework (target: 95% for experienced coders). Throughput: charts coded per FTE per day. Denial leakage: % of coded charts where coding error led to claim denials. SLA compliance: % charts delivered within agreed SLA window. QA defect rate: number of coding defects per 100 charts. Sprint Commitment Fulfillment: % of sprint backlog completed (responsibility: Agile participation).
Position Title: Senior Cybersecurity Assurance Consultant (LoD2 / Internal Controls Auditor) Role Summary: Responsible for leading and executing the Line of Defense (LoD) 2 cybersecurity assurance reviews, ensuring compliance with CIS benchmarks, internal policies, and enterprise standards. The consultant must demonstrate strong hands-on experience across infrastructure, databases, endpoints, and network security with reporting and audit readiness skills. Key Responsibilities: Lead technical assurance reviews for OS, DB, applications, cloud, and endpoints. Review controls: hardening, patching, secure configs, access controls, logging, etc. Validate configurations against CIS Benchmarks and internal baselines. Perform access reviews and analyze system evidence across platforms. Create assurance reports with severity ratings, remediation, and evidence mapping. Coordinate walkthroughs and evidence sessions with infra and app teams. Provide ad-hoc support for remediation advisory. Execute scripts to gather system logs, configuration snapshots, AD reports Validate patch levels, account settings, group policies, and protocol configs Work closely with infra and DB admins to coordinate evidence sessions Populate findings and observations based on templates and checklists Support in data validation, backup policy reviews, and monitoring logs Support report preparation with screenshots and extracted outputs Must-Have Skills: Deep knowledge of Windows Server, Linux (Red Hat), Active Directory Oracle DB, MS SQL Server, SOC/NOC controls Familiarity with CIS Benchmarks, NIST, ISO 27001 Ability to write/execute scripts for validation (PowerShell, Bash, SQL queries) Risk-based thinking, report drafting, control categorization Admin knowledge in Windows, Linux, and database platforms Familiarity with tools like Nessus, Nmap, Wireshark, ADUC, SQL Developer Ability to interpret logs, group policies, endpoint hardening parameters Moderate scripting capability (PowerShell, Bash, basic SQL) Preferred Certifications: CISSP (Certified Information Systems Security Professional) CISA (Certified Information Systems Auditor) CRISC , ISO 27001 LA/LI (optional bonus) CIS Benchmarks Practitioner (via Linux Foundation) OSCP or technical certs are a plus CompTIA Security+ or CySA+ Microsoft Security Fundamentals or Azure Admin Associate RHCSA (Red Hat Certified SysAdmin) is a plus CIS Controls v8 Certificate (SANS/GIAC) bonus
Role Overview: We are seeking an Oracle ERP Expert with extensive experience in Oracle E-Business Suite (EBS) and Oracle Fusion Cloud Applications. The role will drive large-scale migration from on-prem Oracle EBS to Oracle Fusion Cloud, ensuring end-to-end delivery across design, configuration, integration, security, and managed services. The ideal candidate will have rich expertise in Oracle ERP functional and technical domains, proven delivery in sovereign/private cloud environments, and strong knowledge of UAE/GCC compliance requirements. Key Responsibilities: ERP Migration & Implementation Lead the end-to-end migration of on-prem Oracle EBS to Oracle Fusion Cloud (Finance, Procurement, HCM, EPM modules). Ensure compliance with UAE Sovereign Cloud (DRCC) hosting and national cybersecurity regulations. Deliver full project lifecycle: requirements, solution design, configuration, integrations, testing, cutover, and hypercare. Functional & Technical Expertise Configure and implement core ERP, HCM, Procurement, and EPM modules (GL, AP, AR, FA, Payroll, Procurement, Talent Management, Planning & Budgeting, etc.). Define Chart of Accounts, Ledgers, Entities, IFRS compliance, consolidation models. Customize and extend Oracle Fusion through standard tools, APIs, and low-code platforms (Joget, Ivanti, Hyperion integrations) while minimizing invasive code. Integration & Data Migration Design and manage complex uni/bi-directional integrations (AD, SSO, SIEM, Ivanti, GiBots, Hyperion, banking systems). Oversee data migration of master data, configuration, historical balances, and transactional records (2012 onwards). Ensure data residency within UAE, encryption, and secure transfer. Security & Compliance Implement role-based access control (RBAC, SoD) and identity/access governance aligned with ISO 27001, SIA, and UAE Cyber Security Council guidelines. Support audit readiness, DR risk assessments, and cybersecurity oversight dashboards. Managed Services & Support Deliver 3+ years of managed services post go-live, including system monitoring, patching, performance optimization, and L1L3 user support. Provide monthly SLA/KPI dashboards, service reviews, and continuous improvement initiatives. Stakeholder Engagement Work closely with business leaders, IT teams, and government regulators to align ERP with organizational objectives. Conduct training, workshops, and knowledge transfer for administrators and business users. Required Skills & Experience 15+ years of progressive Oracle ERP experience, with at least 5 full-cycle Fusion Cloud implementations. Proven delivery of Oracle EBS to Fusion migration projects in government/defense/UAE sovereign environments. Deep knowledge of Finance, Procurement, HCM, and EPM modules, including Payroll (GCC-compliant). Strong background in data migration, integration design, and API-driven connectivity. Expertise in Oracle Private Cloud / DRCC deployments with redundancy and DR design. Hands-on knowledge of security frameworks, audit controls, segregation of duties (SoD), and compliance standards (ISO 27001/27701, UAE Cyber Security Council, NESA). Experience with reporting/analytics tools (Power BI, Fusion Analytics, Hyperion). Strong leadership in change management, stakeholder engagement, and managed service delivery. Oracle certifications: Oracle ERP Cloud Certified Implementation Specialist, Oracle EBS R12 Certified Expert, or equivalent.
Role Summary: We are seeking an experienced Microsoft Security Engineer with strong hands-on expertise in Microsoft Sentinel (SIEM/SOAR) and Microsoft Intune (Endpoint Compliance & Access Control). The candidate will be responsible for designing, implementing, customizing, and supporting our SIEM dashboards, threat detection rules, connectors, and device compliance policies to strengthen our cybersecurity posture. This is a core technical role the candidate must have direct hands-on experience in end-to-end deployment of both Sentinel and Intune in enterprise environments. Key Responsibilities: Microsoft Sentinel (SIEM): Enable and configure data connectors: Azure Activity, AWS CloudTrail/GuardDuty, On-prem AD, Cisco ASA/Firepower, FortiGate firewalls. Deploy and manage Syslog collector VMs for firewall/AD log ingestion. Configure IoC/IoA threat intelligence feeds (MISP, OTX, Recorded Future, etc.). Build custom dashboards (Top Talkers, Incident Overview, Events per Device, Rule Hits, Device Coverage). Write and implement custom KQL correlation rules (beyond Microsoft built-ins). Tune rules to reduce false positives and align with SOC operational needs. Provide incident playbooks/runbooks for SOC team. Microsoft Intune (MDM): Review existing Intune configuration and optimize policies. Define and implement device onboarding (corporate devices + BYOD). Configure compliance validation policies (encryption, AV, OS patch levels). Define and implement conditional access (CA) policies for O365, SaaS apps, and internal systems. Integrate Intune with Defender for Endpoint and Sentinel for unified risk visibility. Generate compliance dashboards and audit-ready reports. Cross-Functions: Work with Architect/Lead to align design with security framework. Document all configurations, rules, dashboards, and policies. Conduct structured knowledge transfer sessions for SOC/IT teams. Support audit and regulatory readiness (ISO 27001, PDPL, GDPR, etc.). Required Skills & Experience: 8-12 years of hands-on experience in enterprise security engineering. Minimum 3+ years direct, practical experience with Microsoft Sentinel (KQL, connectors, dashboards, rules). Minimum 3+ years direct, practical experience with Microsoft Intune (compliance, CA, device onboarding). Strong expertise in Azure AD, Conditional Access, Defender for Endpoint integration. Proven experience writing custom KQL correlation rules (beyond out-of-box templates). Familiarity with Syslog/CEF ingestion for firewalls and AD logs. Experience integrating multi-cloud (Azure + AWS) into Sentinel. Solid understanding of IoC/IoA feeds and Threat Intelligence integrations. Strong documentation and KT delivery experience. Certifications preferred: SC-200: Microsoft Security Operations Analyst SC-300: Microsoft Identity and Access Administrator SC-400: Microsoft Information Protection MS-101/MD-101: Microsoft 365 Enterprise Admin / Modern Desktop Administrator Soft Skills: Strong communication and stakeholder-facing ability. Ability to lead discussions with security teams and senior management. Problem-solving mindset balancing business risk vs technical enforcement. Can work independently and deliver under tight timelines.
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