Documentation Officer

• Responsible for the entire visa processing for Canada and Australia

Immigration.

• Screening and verifying the documents of the clients based on the

category of Visa.

• having knowledge in resume writing and resume marketing.

• Interacting with clients to solve their queries related to the process.

• Taking follow-up from the clients by calling them and responding with emails.

• Updating the clients regarding any changes in the Visa process.

• To achieve the set benchmark of client satisfaction backed by zero refunds

and escalations.

• Interview all clients and handle applications face-to-face and by post to

determine client eligibility.

• Supervise the completion of all relevant visa and immigration documents

and ensure that they are received within the time limit set by the

government.

• Review and ensure that all of the information provided by clients is

accurate and correct, preparing and checking all legal documents.

• Processing Applications and fulfilling requirements on behalf of clients