Hiring of Travel Desk Executives - 5* Hotel Key Responsibilities: Guest Assistance: Provide personalized assistance to guests with travel arrangements, including transportation, excursions, and reservations. Booking Management: Manage and confirm bookings for transportation, tours, and other travel-related services with precision. Local Insights: Offer detailed information about local attractions, dining options, and events to enhance the guest experience. Problem Resolution: Resolve any issues or special requests related to travel and transportation, ensuring guest satisfaction. Vendor Coordination: Liaise with external travel service providers, including car rental companies, tour operators, and airlines. Record Keeping: Maintain accurate records of bookings, cancellations, and guest interactions. Collaboration: Work closely with hotel departments to fulfill guest requests and ensure seamless integration of services. Required Skills and Qualifications: Customer Service Expertise: Proven track record in a high-level customer service role, ideally within the hospitality industry. Communication Skills: Excellent verbal and written communication skills; ability to interact effectively with guests and vendors. Organizational Abilities: Strong skills in managing multiple tasks, including handling reservations and coordinating services. Attention to Detail: High level of accuracy in booking details and understanding of travel logistics. Technical Proficiency: Familiarity with hotel management systems, booking platforms, and standard office software (e.g., Microsoft Office). Problem-Solving Skills: Ability to manage and resolve issues efficiently and professionally. Preferred Qualifications: Previous Experience: Extensive experience in travel desk, concierge, or a similar hospitality role is highly desirable. Language Skills: Proficiency in multiple languages can be advantageous, depending on the hotel's guest demographic. Educational Background: A degree or certification in hospitality management, travel, or a related field is a plus. Personal Attributes: Professionalism: Maintains a high level of professionalism and represents the hotel with integrity. Empathy: Demonstrates a genuine interest in guest satisfaction and willingness to go above and beyond to meet their needs. Adaptability: Ability to adapt to changing guest needs and work efficiently under pressure. Team-Oriented: Works collaboratively with other hotel departments and external service providers. Work Environment: Customer-Focused: Direct interaction with guests requires a friendly and approachable demeanor. Dynamic: The role involves working in a fast-paced environment with varying demands and workloads. Flexible Hours: Availability to work irregular hours, including weekends and holidays, as needed. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Experience: total work: 1 year (Preferred) Work Location: In person
A dynamic and results-driven Sales Professional with min 2 years experience in the travel and tourism industry, specializing in tourist transportation services. Proven track record of driving revenue growth through strategic partnerships, B2B/B2C sales, and exceptional customer relationship management. Expert in identifying client needs, tailoring transportation solutions, and negotiating contracts with tour operators, travel agencies, hotels, cruise lines, and corporate clients. Passionate about delivering high-quality service experiences that enhance customer satisfaction and loyalty. Key Strengths: In-depth knowledge of tourist transport logistics, including airport transfers, private charters, group tours, and excursions Strong network within the tourism and hospitality sectors Excellent communication and negotiation skills Proficient in CRM systems, sales reporting, and pipeline management Multilingual (if applicable) and culturally sensitive, ideal for serving international clientele Achievements: Increased B2B sales revenue through targeted outreach and partnership development Secured long-term contracts with [hotels, agencies, cruise lines – customize based on experience] Developed and implemented new pricing strategies and packages that improved client retention and average deal size Objective: To contribute to the continued growth and market expansion of a forward-thinking tourist transport company by leveraging industry expertise, innovative sales strategies, and an unwavering commitment to customer satisfaction. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Work Location: In person
Hiring of Travel Desk Executives - 5* Hotel Key Responsibilities: Guest Assistance: Provide personalized assistance to guests with travel arrangements, including transportation, excursions, and reservations. Booking Management: Manage and confirm bookings for transportation, tours, and other travel-related services with precision. Local Insights: Offer detailed information about local attractions, dining options, and events to enhance the guest experience. Problem Resolution: Resolve any issues or special requests related to travel and transportation, ensuring guest satisfaction. Vendor Coordination: Liaise with external travel service providers, including car rental companies, tour operators, and airlines. Record Keeping: Maintain accurate records of bookings, cancellations, and guest interactions. Collaboration: Work closely with hotel departments to fulfill guest requests and ensure seamless integration of services. Required Skills and Qualifications: Customer Service Expertise: Proven track record in a high-level customer service role, ideally within the hospitality industry. Communication Skills: Excellent verbal and written communication skills; ability to interact effectively with guests and vendors. Organizational Abilities: Strong skills in managing multiple tasks, including handling reservations and coordinating services. Attention to Detail: High level of accuracy in booking details and understanding of travel logistics. Technical Proficiency: Familiarity with hotel management systems, booking platforms, and standard office software (e.g., Microsoft Office). Problem-Solving Skills: Ability to manage and resolve issues efficiently and professionally. Preferred Qualifications: Previous Experience: Extensive experience in travel desk, concierge, or a similar hospitality role is highly desirable. Language Skills: Proficiency in multiple languages can be advantageous, depending on the hotel's guest demographic. Educational Background: A degree or certification in hospitality management, travel, or a related field is a plus. Personal Attributes: Professionalism: Maintains a high level of professionalism and represents the hotel with integrity. Empathy: Demonstrates a genuine interest in guest satisfaction and willingness to go above and beyond to meet their needs. Adaptability: Ability to adapt to changing guest needs and work efficiently under pressure. Team-Oriented: Works collaboratively with other hotel departments and external service providers. Work Environment: Customer-Focused: Direct interaction with guests requires a friendly and approachable demeanor. Dynamic: The role involves working in a fast-paced environment with varying demands and workloads. Flexible Hours: Availability to work irregular hours, including weekends and holidays, as needed. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Experience: total work: 1 year (Preferred) Work Location: In person
A dynamic and results-driven Sales Professional with min 2 years experience in the travel and tourism industry, specializing in tourist transportation services. Proven track record of driving revenue growth through strategic partnerships, B2B/B2C sales, and exceptional customer relationship management. Expert in identifying client needs, tailoring transportation solutions, and negotiating contracts with tour operators, travel agencies, hotels, cruise lines, and corporate clients. Passionate about delivering high-quality service experiences that enhance customer satisfaction and loyalty. Key Strengths: In-depth knowledge of tourist transport logistics, including airport transfers, private charters, group tours, and excursions Strong network within the tourism and hospitality sectors Excellent communication and negotiation skills Proficient in CRM systems, sales reporting, and pipeline management Multilingual (if applicable) and culturally sensitive, ideal for serving international clientele Achievements: Increased B2B sales revenue through targeted outreach and partnership development Secured long-term contracts with [hotels, agencies, cruise lines – customize based on experience] Developed and implemented new pricing strategies and packages that improved client retention and average deal size Objective: To contribute to the continued growth and market expansion of a forward-thinking tourist transport company by leveraging industry expertise, innovative sales strategies, and an unwavering commitment to customer satisfaction. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Work Location: In person