Dispatcher (USA)

• Develop delivery routes and maintain contact with drivers throughout the day
• Collaborate with management to modify daily routes to accommodate the needs of customers
• Act as a communication liaison through the two-way truck radio system and answer incoming phone calls from drivers on the road
• Cultivate strong relationships with drivers and customers to reduce the stress that comes with last minute schedule changes
• Monitor any sudden route changes or road construction issues and work with drivers to establish new routes for timely deliveries
• Agent must have on customers
• Tracking & Trace must be good .
• Fixing appointments based on the availability of customers and client
• Handling customer concerns and complaints in a timely manner
• informing customers of upcoming promotions or deals
• Dealing with customer issues and churning out an easy-to-follow solution
• Managing payment and delivery of customer orders.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits:

• Food provided
• Paid time off
• Work from home

Schedule:

• Evening shift
• Fixed shift
• Monday to Friday
• Night shift
• US shift
• Weekend availability

Supplemental Pay:

• Commission pay
• Overtime pay
• Performance bonus

Work Location: In person