Dispatch Associate (URGENT HIRING)

Dispatch Associateto join us immediately

proactive, resourceful, capable of working under minimal supervision, and have good presence of mind

What You'll Do

Pickup Coordination

• Coordinate daily pickups to ensure they run on time and without issues.
• Track order volumes, schedule drivers, and plan efficient routes.
• Assign vehicles and follow up to ensure safety and maintenance standards are met.
• Liaise with truck rental partners when vehicles are required or issues arise.
• Monitor drivers in real time and take quick initiative to resolve delays or incidents independently.

Client & Team Communication

• Communicate with clients and sellers via phone and email to confirm pickup times, provide updates, and manage last-minute changes.
• Keep internal teams informed to ensure smooth operations between pickups and deliveries.
• Maintain accurate daily records to support transparency and accountability.

Process Support

• Keep logs, records, reports, and checklists up to date.
• Assist with delivery dispatch during peak periods.
• Actively share process improvement ideas and take ownership of implementing small improvements to enhance system speed and reliability.

What We're Looking For

• 12 years of experience in dispatch or logistics coordination.
• Strong English communication skills; Hindi is an asset.
• Proven ability to take initiative, work independently, and make sound decisions with minimal supervision.
• Excellent problem-solving skills and the ability to stay composed in a fast-paced environment.
• Proficiency in Google Workspace, Microsoft Office, and Slack.
• Based in India and available

  Monday to Friday (9-hour shifts) and Saturday (4 hours)

  during Eastern Standard Time business hours.
• Willingness to follow the Canadian work calendar and holidays, with flexibility for extended hours as needed.

• Immediate availability to join.

Why Join Us

• Work for a growing Canadian company making an impact in logistics.
• Take ownership of meaningful work and grow your career in an international environment.
• Enjoy the freedom of a fully remote role while being part of a collaborative, supportive team.
• Be part of a culture that values initiative, accountability, and getting things done right.

Compensation: