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6.0 - 8.0 years

1 - 4 Lacs

Mumbai

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We are looking for a highly skilled and experienced Quality Executive to join our team in Bhuban, Sri Santi Vidhya Bhavana. The ideal candidate will have 6-8 years of experience in quality control and assurance, with a strong background in underwriting, disbursements, collateral, and coordination with cross-functional sales operations. Roles and Responsibility Conduct personal discussions on cases according to laid down policies and procedures while maintaining strict adherence to quality. Adhere to agreed SLAs and timelines for completing assigned activities. Protect company assets through proper evaluation of all credit requests, establishing credit limits, and ensuring adequate documentation and security. Communicate credit decisions effectively to stakeholders. Improve underwriting efficiencies while ensuring risk management. Perform Loan Account Verification, Cross Verification (Member House Visit), KYC Check, Bank Passbook and other Document Check, Income and Expense Assessment, Check on Influence of Middleman, Negative Area Check, CPC Checklist Verification, Loan Card Check of other Lending Institutions, Bucket Monitoring, Death Case Verification, Branch Compliances, and ICQ Observation Closure. Job Strong knowledge of underwriting, disbursements, collateral, and coordination with cross-functional sales operations. Excellent communication skills for effective stakeholder interaction. Ability to work efficiently in a fast-paced environment while meeting deadlines. Strong analytical skills for evaluating credit risks and making informed decisions. Experience in quality control and assurance, focusing on process improvements and risk management. Familiarity with loan account verification, cross verification, KYC check, bank passbook, income and expense assessment, and CPC checklist verification. Educational qualificationsAny Graduate or Postgraduate degree.

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2.0 - 7.0 years

8 - 12 Lacs

Noida

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We are looking for a highly motivated and experienced professional with 2 to 7 years of experience to lead our team in driving Rural Individual Loan business sales and achieving business deliverables. The ideal candidate will have a strong background in sales and customer relationship management, with excellent communication and leadership skills. Roles and Responsibility Manage team and ensure appropriate client identification and sourcing of rural individual loan customers. Ensure onboarding of quality customers for rural individual loans products. Adopt digital solutions for sourcing and collection by individual loan officers. Enable business growth across assigned territories for deeper market penetration and reach. Achieve disbursement targets and desired productivity numbers. Maintain expected collection efficiency and ensure minimum delinquency. Build strong client relationships both internally and externally to facilitate target achievement through the team. Achieve the highest First Time Right (FTR) rate. Continuously engage in learning and development programs to upskill the team. Job Graduate in any discipline. Minimum 2 years of experience in sales or customer relationship management. Possess strong knowledge of banking operations, financial services, and broking. Demonstrate excellent communication, leadership, and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets is essential. Strong analytical and problem-solving skills are required. Adherence to product, process, and policies is necessary.

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2.0 - 7.0 years

2 - 6 Lacs

Gorakhpur

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We are looking for a highly skilled and experienced Quality Executive to join our team in Gorakhpur. The ideal candidate will have 2 to 7 years of experience in quality control, preferably in the banking or financial services industry. Roles and Responsibility Conduct personal discussions with cases as per laid down policies and procedures while maintaining strict adherence to quality. Adhere to agreed SLAs and timelines in completing assigned activities. Utilize underwriting, disbursements, collateral, and coordination with cross-functional sales operations functions. Protect company assets through proper evaluation of all credit requests and establishing credit limits. Ensure all loans are adequately documented and secured by appropriate collateral. Communicate credit decisions effectively to stakeholders. Improve underwriting efficiencies while ensuring adequate risk management. Perform Loan Account Verification, Cross Verification (Member House Visit), KYC Check, Bank Passbook and other Document Check, Income and Expense Assessment, Check on Influence of Middleman, Negative Area Check, CPC Checklist Verification, Loan Card Check of other Lending Institutions, Bucket Monitoring, Death Case Verification, Branch Compliances, and ICQ Observation Closure. Job Minimum 2 years of experience in quality control, preferably in banking or financial services. Strong understanding of quality control processes and procedures. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience in underwriting, disbursements, collateral, and coordination with cross-functional sales operations is desirable. A graduate degree is required for this position.

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2.0 - 7.0 years

2 - 6 Lacs

Hyderabad

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We are looking for a highly skilled and experienced Customer Service Executive to join our team in Hyderabad. The ideal candidate will have 2 to 7 years of experience in customer service, preferably in the banking or financial services industry. Roles and Responsibility Perform various tasks under the guidance of the Supervisor/Manager. Identify potential business customers with the help of the Supervisor/Manager. Collect and validate customer documents according to organizational norms. Log cases in the system as per SOP and follow the disbursement process. Fulfill the sanction ratio as per organizational requirements. Meet customer needs and cross-sell multiple products under the guidance of the Supervisor/Manager. Empanel new vendors and develop relationships with them. Ensure compliance with all Audit/RBI regulations. Job Minimum 2 years of experience in customer service, preferably in banking or financial services. Strong knowledge of customer service principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Strong analytical and problem-solving skills. Experience in logging cases in the system as per SOP. Familiarity with auditing and RBI regulations. Educational qualificationsAny Graduate or Postgraduate degree. Additional Info The company offers a dynamic and supportive work environment, with opportunities for growth and development.

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2.0 - 5.0 years

4 - 8 Lacs

Mumbai

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We are looking for a highly skilled and experienced Credit Associate to join our team in Mumbai. The ideal candidate will have 2-5 years of experience in the banking or financial services industry, with a strong background in credit monitoring and analysis. Roles and Responsibility Regularly monitor loan portfolios and conduct credit monitoring committee meetings. Track parameters as laid down for the credit monitoring unit and publish reports and dashboards. Lead a team of analysts and perform portfolio modeling and analysis. Interact with field teams on violations and prepare root cause analyses for deviations noted for DC proceedings. Identify stress accounts and recommend actions, while continuously monitoring events related to borrower accounts. Conduct annual reviews of accounts and report actionable items to various authorities. Job MBA/PGDBA/PGPM or equivalent degree. Strong analytical skills and knowledge of RBI & MFIN circulars. Experience in product and process knowledge, along with excellent communication skills. Ability to work in a fast-paced environment and meet deadlines. Strong leadership skills and the ability to lead a team of analysts. Familiarity with microfinance business operations and regulations.

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2.0 - 7.0 years

4 - 8 Lacs

Mumbai

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We are looking for a highly motivated and results-driven individual to join our team as a Customer Service Representative in Kolkata. The ideal candidate will have 2-7 years of experience in sales, customer service, or a related field. Roles and Responsibility Achieve business targets by acquiring new client relationships and maintaining existing ones. Identify target areas for prospective business and pre-screen customer segments according to organizational norms. Ensure login and disbursement numbers meet requirements. Proactively understand customer needs to ensure high satisfaction levels and cross-sell multiple products. Execute sales promotion activities to build customer interest in the TCFSL brand. Build strong client relationships both internally and externally to enhance brand identification with potential customers. Job Graduate in any discipline. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Experience in customer service, sales, or a related field is preferred. Knowledge of audit/RBI regulations and compliance procedures. Ability to develop strong distribution channels and vendor empanelment. Ensure compliance with all Audit/RBI regulations.

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2.0 - 5.0 years

6 - 10 Lacs

Mumbai

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We are looking for a highly skilled and experienced Customer Service Executive to join our team in Baroda. The ideal candidate will have 2-5 years of experience in customer service, preferably in the banking or financial services industry. Roles and Responsibility Perform various tasks under the guidance of the Supervisor/Manager. Identify potential business customers with the help of the Supervisor/Manager. Collect and validate customer documents according to organizational norms. Log cases in the system as per SOP and follow the disbursement process. Fulfill the sanction ratio as per organizational requirements. Meet customer needs and cross-sell multiple products under the guidance of the Supervisor/Manager. Empanel new vendors and develop relationships with them. Ensure compliance with all Audit/RBI regulations. Job Minimum 2 years of experience in customer service, preferably in banking or financial services. Strong knowledge of customer service principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Strong analytical and problem-solving skills. Experience in direct sales and marketing is an added advantage. Educational qualificationsAny Graduate, Postgraduate. About Company TATA CAPITAL LIMITED is a leading player in the banking and financial services industry, committed to providing exceptional customer experiences and driving business growth.

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2.0 - 5.0 years

6 - 10 Lacs

Karnal

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We are looking for a highly motivated and experienced Branch Manager to lead our Micro Finance team in Karnal. The ideal candidate will have 2-5 years of experience driving sales growth and managing teams, with a strong understanding of the microfinance business and JLG model. Roles and Responsibility Drive microfinance business by identifying potential locations and achieving sales targets. Develop and manage teams across assigned territories to enhance market penetration and reach. Assess potential client base and product acceptability in new regions and areas. Manage disbursement, repayment, and delinquency, ensuring timely collections and follow-up on disbursed loans. Build strong client relationships both internally and externally, fostering brand identification with potential customers. Maintain portfolio quality by tracking and controlling normal dues, non-starters, delinquency, and frauds. Job Graduate in any discipline; MBA/PGDM preferred. Minimum 2 years of experience in sales, preferably in microfinance or a related field. Possess strong relationship management and business sourcing skills, along with a flair for sales. Demonstrate an understanding of customer service attributes and the ability to build strong client relationships. Ability to work in a fast-paced environment and meet daily/weekly collection targets. Strong analytical and problem-solving skills are required, with attention to detail and the ability to track and control portfolio quality metrics.

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2.0 - 7.0 years

6 - 10 Lacs

Mumbai

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We are looking for a highly skilled and experienced Branch Manager to lead our retail sales team in housing. The ideal candidate will have 2 to 7 years of experience in sales management, preferably in the housing sector, and should be based in Vijayawada. Roles and Responsibility Drive sales and ensure business targets are achieved for the assigned area. Execute the defined strategy to achieve branch performance. Create and maintain a demand funnel to meet sales forecasts by building strong client relationships. Manage growth and profitability by staying competitive and creating/adjusting sales strategies. Expand and retain the company''s customer base for affordable home loans by developing and maintaining strong liaisons with clients and channel partners. Build and develop a defined source mix comprising direct and indirect sourcing channels. Utilize business opportunities, builder tie-ups, and plan and monitor joint promotional activities with developers. Facilitate the development of new locations to penetrate new markets and increase business. Ensure smooth functioning of the lending process at various stages including inquiry, application, verification, pre-sanction processing of loan, sanction, post-sanction documentation, disbursement of loan, collection, and new and existing customer service. Manage post-sales customer and channel partner escalations. Coordinate and supervise all key departments internally and strategize the roadmap for lending products. Manage branch operating costs, including cost of acquisition, expenses, and operations. Monitor the quality of the book to minimize delinquency at the branch level and support the appropriate closure of stress accounts by collaborating with the collections team. Optimize and closely monitor team productivity by effectively managing the team of sales managers to assure achievement of business targets and profitability. Collaborate effectively with departments and channel partners. Lead and supervise the SM & RM team through hiring, training, reward, and recognition. Handle overall administrative functions of the branch and ensure active distribution span of control is maintained as per norms. Stay updated on market trends and competitor intelligence to build effective sales and marketing strategies. Establish internal controls for legal compliance and conduct periodic audits to detect non-compliance and frauds, devising actions for correction and prevention. Ensure a strong understanding of markets, competition, processes, and products, providing positive feedback to the central product and policy team. Ensure compliance with all Audit/NHB regulations and company policies. Job Graduate degree required. Minimum 2 years of experience in sales management, preferably in the housing sector. Strong knowledge of sales management principles and practices. Excellent communication and leadership skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience in managing teams and driving sales growth. Knowledge of industry trends and competitor analysis. Familiarity with auditing and regulatory requirements. A title of Branch Manager - Retail Sales - Housing - DM - Sales is preferred.

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2.0 - 7.0 years

3 - 7 Lacs

Darbhanga

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We are looking for a highly motivated and experienced Branch Manager to lead our retail team in Darbhanga, Laherisarai, and J Grades. The ideal candidate will have 2 to 7 years of experience in sales, relationship management, and business sourcing. Roles and Responsibility Achieve disbursement targets with minimal delinquency. Identify joint liability groups and disbursed loans to suit target customers and geographies. Enable business growth by developing and managing teams across assigned territories. Assess potential client base and product acceptability in new regions and areas. Manage disbursement, repayment, and delinquency, achieving daily/weekly collections targets. Follow up on disbursed loans, especially those not paying on time. Undertake regular field visits, centre meetings, and loan applications. Maintain portfolio quality by tracking and controlling normal dues, non-starters, delinquency, and frauds. Build strong client relationships both internally and externally, and establish a strong brand identity with potential customers. Ensure weekly/daily meetings and visits to the centre. Job Graduate in any discipline. Minimum 2 years of experience in sales, relationship management, or business sourcing. Basic understanding of microfinance business and JLG model working is preferred. Strong skills in relationship management, business sourcing, and sales. Ability to understand critical attributes of customer service. Flair for sales and ability to work in a fast-paced environment. Experience as a sales officer in microfinance business is an added advantage.

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5.0 - 10.0 years

4 - 8 Lacs

Mumbai

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We are looking for a highly skilled and experienced Branch Manager to lead our retail sales team in the housing sector. The ideal candidate will have 5-10 years of experience in sales management, preferably in the housing industry, and should be based in Tiruchirappalli. Roles and Responsibility Drive sales and ensure business targets are achieved for the assigned area. Execute defined strategies to achieve branch performance. Build and maintain strong client relationships to create and meet sales forecasts. Manage growth and profitability by staying competitive and creating/adjusting sales strategies. Expand and retain the company''s customer base through strong liaisons with clients and channel partners. Lead and supervise the SM & RM team through appropriate hiring, training, reward, and recognition. Ensure smooth functioning of the lending process at various stages including inquiry, application, verification, pre-sanction processing of loan, sanction, post-sanction documentation, disbursement of loan, collection, new and existing customer service. Manage post-sales customer and channel partner escalations. Coordinate and supervise all key departments internally and strategize the roadmap for lending products. Manage branch operating costs, including acquisition costs, expenses, and operations. Monitor the quality of the book to minimize delinquency at the branch level and support the appropriate closure of stress accounts by collaborating with the collections team. Optimize and closely monitor team productivity by effectively managing the team of sales managers to assure achievement of business targets and profitability. Collaborate effectively with departments and channel partners. Ensure active distribution span of control is maintained at the branch level as per norms. Constantly keep abreast of market trends and competitor intelligence to build and develop effective sales and marketing strategies. Establish internal controls for legal compliance and conduct periodic audits to detect non-compliance and frauds, devising actions for correction and prevention. Ensure a strong understanding of markets, competition, processes, and products, providing positive feedback to the central product and policy team to stay ahead in the market. Ensure compliance with all Audit/NHB regulations and company policies and procedures. Job Graduate degree required. Minimum 5 years of experience in sales management, preferably in the housing industry. Possess strong knowledge of sales management, team management, and customer relationship management. Demonstrate excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills are necessary. Experience in managing teams and driving sales growth is essential.

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2.0 - 7.0 years

8 - 12 Lacs

Pune

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We are looking for a highly skilled and experienced Relationship Manager to join our team in Pune. The ideal candidate will have 2 to 7 years of experience in sales, preferably in the banking or financial services industry. Roles and Responsibility Originate new business prospects through direct sourcing and open market channels. Acquire customers and manage their proposals up to disbursement. Meet existing customers to generate business opportunities and revenue. Cater to businesses with various working capital facilities such as overdraft, cash credit, dealer finance, vendor finance, letter of credit, bank guarantee, term loan, etc. Manage customer relationships and address service and sales queries. Identify new segments and set up new trade verticals for prospective business opportunities. Job Post Graduate or Graduate in any discipline. Minimum 2 years of experience in sales, preferably in the banking or financial services industry. Strong knowledge of equipment finance, sales, and relationship management. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Experience in managing customer relationships and addressing service and sales queries.

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1.0 - 6.0 years

3 - 6 Lacs

Gorakhpur

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We are looking for a highly skilled and experienced Quality Executive to join our team in Barhalganj, Sansarpur. The ideal candidate will have 1 to 6 years of experience in quality control and assurance, with a strong background in underwriting, disbursements, collateral, and coordination with cross-functional sales operations. Roles and Responsibility Conduct personal discussions on cases according to laid down policies and procedures while maintaining strict adherence to quality. Adhere to agreed SLAs and timelines for completing assigned activities. Protect company assets through proper evaluation of all credit requests, establishing credit limits, and ensuring adequate documentation and security. Communicate credit decisions effectively to stakeholders. Enhance underwriting efficiencies while ensuring risk management. Perform Loan Account Verification, Cross Verification (Member House Visit), KYC Check, Bank Passbook and other Document Check, Income and Expense Assessment, Check on Influence of Middleman, Negative Area Check, CPC Checklist Verification, Loan Card Check of other Lending Institutions, Bucket Monitoring, Death Case Verification, Branch Compliances, and ICQ Observation Closure. Job Minimum 1 year of experience in quality control and assurance. Strong knowledge of underwriting, disbursements, collateral, and coordination with cross-functional sales operations. Ability to work in a fast-paced environment and meet deadlines. Excellent communication and interpersonal skills. Strong analytical and problem-solving skills. Ability to maintain confidentiality and handle sensitive information. Educational qualificationsAny Graduate or Postgraduate degree. About Company TATA CAPITAL LIMITED is a leading player in the banking industry, committed to providing high-quality services to its customers.

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2.0 - 7.0 years

7 - 11 Lacs

Mumbai

Work from Office

We are looking for a highly skilled and experienced Customer Service Executive to join our team in Mumbai. The ideal candidate will have 2 to 7 years of experience in customer service, preferably in the banking or financial services industry. Roles and Responsibility Perform various tasks under the guidance of the Supervisor/Manager. Identify potential business customers with the help of the Supervisor/Manager. Collect and validate customer documents according to organizational norms. Log cases in the system as per SOP and follow the disbursement process. Fulfill the sanction ratio as per organizational requirements. Meet customer needs and cross-sell multiple products under the guidance of the Supervisor/Manager. Empanel new vendors and develop relationships with them. Ensure compliance with all Audit/RBI regulations. Job Minimum 2 years of experience in customer service, preferably in banking or financial services. Strong knowledge of customer service principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Strong analytical and problem-solving skills. Experience in personal loans and channel management is an added advantage. Any graduate can apply for this position. About Company TATA CAPITAL LIMITED is a leading player in the banking and financial services industry, committed to providing exceptional customer experiences and driving business growth.

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1.0 - 6.0 years

4 - 8 Lacs

Mumbai

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We are looking for a highly motivated and experienced professional to join our team as a Customer Service Representative in Visakhapatnam. The ideal candidate will have 1 to 6 years of experience in customer service, sales, or housing. Roles and Responsibility Achieve business targets by acquiring new client relationships and maintaining existing ones. Identify target areas for prospective business and pre-screen customer segments according to organizational norms. Ensure login and disbursement numbers meet requirements. Enhance customer satisfaction by proactively understanding needs and cross-selling multiple products. Execute sales promotion activities to build customer interest in the TCFSL brand. Build strong client relationships both internally and externally, fostering a strong brand identification with potential customers. Job Graduate in any discipline. Possess excellent communication and interpersonal skills. Demonstrate the ability to work in a fast-paced environment and meet sales targets. Exhibit strong problem-solving and analytical skills. Be familiar with audit and RBI regulations. Have experience in vendor empanelment and developing relationships with new vendors. Develop strong distribution channels.

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0.0 - 3.0 years

4 - 8 Lacs

Mumbai

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We are looking for a highly motivated and results-driven Customer Service Executive to join our team in Villupuram. The ideal candidate will have 0-3 years of experience, ensuring the achievement of disbursement targets for retail loan products with minimal delinquency. Roles and Responsibility Identify target areas for prospective business and pre-screen customer segments according to organizational norms. Ensure login and disbursement numbers meet targets and achieve sanction ratio goals. Proactively understand customer needs and cross-sell multiple products as required. Execute sales promotion activities to build customer interest in the TCFSL brand. Build strong client relationships internally and externally, fostering a strong brand identification with potential customers. Develop and maintain distribution channels and provide training to staff members and vendors. Ensure compliance with all Audit/RBI regulations. Job Graduate in any discipline. Strong understanding of customer service principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Familiarity with financial services industry and knowledge of banking products and services. Experience in customer relationship management and sales promotion activities. TitleCustomer Service Executive - Two Wheeler Loans - Vriddhi - Nehruji Road - CSE, ref=6586938.

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2.0 - 5.0 years

3 - 7 Lacs

Agra

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We are looking for a highly motivated and experienced Branch Manager to lead our sales team in Agra. The ideal candidate will have 2-5 years of experience in the microfinance business, preferably with a background as a sales officer. Roles and Responsibility Achieve disbursement targets with minimal delinquency. Identify joint liability groups and disbursed loans to suit target customers and geographies. Enable business growth by developing and managing teams across assigned territories. Assess potential client base and product acceptability in new regions. Manage disbursement, repayment, and delinquency, achieving daily/weekly collections targets. Regularly follow up on disbursed loans, especially those not paying on time. Undertake regular field visits, centre meetings, and loan applications. Maintain portfolio quality by tracking and controlling normal dues, non-starters, delinquency, and frauds. Build strong client relationships both internally and externally, and establish a strong brand identification with potential customers. Ensure weekly/daily meetings and visits to the centre. Job Graduate in any discipline. Minimum 2 years of experience in the microfinance business, preferably as a sales officer. Basic understanding of microfinance business and JLG model working is preferred. Possess relationship management and business sourcing skills. Demonstrate a flair for sales and an understanding of critical customer service attributes. Ability to build strong client relationships and manage a team effectively.

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2.0 - 5.0 years

3 - 7 Lacs

Mumbai

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We are looking for a highly motivated and experienced Branch Manager to lead our retail microfinance business in Tiruvannamalai, Ram Nagar, and J Grades. The ideal candidate will have 2-5 years of experience in sales or relationship management, preferably in the microfinance industry. Roles and Responsibility Ensure achievement of disbursement targets with minimum delinquency. Identify joint liability groups and disbursed loans to suit target customers and geographies. Enable business growth by developing and managing teams across assigned territories. Assess potential client base and product acceptability in new regions and areas for geographical expansion. Manage disbursement, repayment, and delinquency, achieving daily/weekly collections targets. Regularly follow up on disbursed loans, especially those not paying on time. Undertake regular field visits, centre meetings, and loan applications. Maintain portfolio quality by tracking and controlling normal dues, non-starters, delinquency, and frauds. Build strong client relationships both internally and externally, and establish a strong brand identity with potential customers. Ensure weekly/daily meetings and visits to the centre. Job Graduate in any discipline. Minimum 2 years of experience in sales or relationship management, preferably in the microfinance industry. Basic understanding of microfinance business and JLG model working is preferred. Strong skills in relationship management, business sourcing, and sales. Ability to understand critical attributes of customer service. Flair for sales and ability to build strong client relationships.

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2.0 - 7.0 years

9 - 13 Lacs

Mumbai

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We are looking for a highly skilled and experienced Customer Service Executive to join our team in Rajkot. The ideal candidate will have 2 to 7 years of experience in customer service, preferably in the banking or financial services industry. Roles and Responsibility Perform various tasks under the guidance of the Supervisor/Manager. Identify potential business customers with the help of the Supervisor/Manager. Collect and validate customer documents according to organizational norms. Log cases in the system as per SOP and follow the disbursement process. Fulfill the sanction ratio as per organizational requirements. Meet customer needs and cross-sell multiple products under the guidance of the Supervisor/Manager. Assist in empaneling new vendors and developing relationships with them. Ensure compliance with all Audit/RBI regulations with the help of the Manager/Supervisor. Job Minimum 2 years of experience in customer service, preferably in banking or financial services. Strong knowledge of customer service principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Strong analytical and problem-solving skills. Experience in handling secured business loans is an added advantage. Any graduate can apply for this position. About Company TATA CAPITAL LIMITED is a leading player in the banking and financial services industry, committed to providing exceptional customer service and building long-term relationships with its clients.

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0.0 - 3.0 years

4 - 8 Lacs

Mumbai

Work from Office

We are looking for a highly motivated and results-driven Customer Service Executive to join our team in Ratnagiri. The ideal candidate will have 0-3 years of experience, ensuring the achievement of disbursement targets for retail loan products with minimal delinquency. Roles and Responsibility Identify target areas for prospective business and pre-screen customer segments according to organizational norms. Ensure login and disbursement numbers meet targets while maintaining high customer satisfaction levels. Execute sales promotion activities to build customer interest in the TCFSL brand and develop strong client relationships. Provide training to staff members and vendors to understand market dynamics, competition, processes, and products. Build strong distribution channels and ensure vendor empanelment. Develop and maintain relationships with new vendors to expand business opportunities. Job Graduate in any discipline with excellent communication skills. Ability to work in a fast-paced environment and meet sales targets. Strong understanding of customer needs and cross-selling multiple products. Experience in providing excellent customer service and building strong client relationships. Familiarity with audit and RBI regulations. Ability to provide positive feedback to the central product and policy team to stay ahead in the market.

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0.0 - 3.0 years

4 - 8 Lacs

Mumbai

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We are looking for a highly motivated and results-driven Customer Service Executive to join our team in Khargone, Radhavallabh Market. The ideal candidate will have 0-3 years of experience and a graduate degree in any discipline. Roles and Responsibility Ensure achievement of disbursement targets for retail loan products with minimal delinquency. Identify target areas for prospective business and pre-screen customer segments according to organizational norms. Achieve login and disbursement targets and ensure high customer satisfaction by proactively understanding their needs and cross-selling multiple products. Execute sales promotion activities to build customer interest in the TCFSL brand and develop strong client relationships both internally and externally. Provide training to staff members and vendors to understand markets, competition, processes, and products, and provide feedback to the central product and policy team. Ensure compliance with all Audit/RBI regulations. Job Graduate in any discipline. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Knowledge of banking and financial services is an added advantage. Experience in customer service or sales is desirable. Ability to build strong relationships with clients and vendors.

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1.0 - 3.0 years

6 - 10 Lacs

Madurai

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We are looking for a highly skilled and experienced Customer Service Executive to join our team in Madurai. The ideal candidate will have 1-3 years of experience in customer service, preferably in the banking or financial services industry. Roles and Responsibility Perform various tasks under the guidance of the Supervisor/Manager. Identify potential business customers with the help of the Supervisor/Manager. Collect and validate customer documents according to organizational norms. Log cases in the system as per SOP and follow the disbursement process. Fulfill the sanction ratio as per organizational requirements. Meet customer needs and cross-sell multiple products under the guidance of the Supervisor/Manager. Empanel new vendors and develop relationships with them. Ensure compliance with all Audit/RBI regulations. Job Minimum 1 year of experience in customer service, preferably in banking or financial services. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Knowledge of audit and RBI regulations. Any graduate degree is required. Experience in direct sales and marketing is an added advantage. About Company TATA CAPITAL LIMITED is a leading player in the banking and financial services industry, committed to providing exceptional customer service and building long-term relationships with its clients.

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2.0 - 7.0 years

3 - 7 Lacs

Mumbai

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We are looking for a highly motivated and experienced Branch Manager to lead our sales team in Baroda. The ideal candidate will have 2 to 7 years of experience in sales, preferably in the microfinance industry, with a strong background in relationship management, business sourcing, and sales. Roles and Responsibility Develop and implement effective sales strategies to achieve business objectives. Build and maintain strong client relationships, both internal and external. Conduct regular field visits, centre meetings, and loan applications to ensure customer satisfaction. Track and control normal dues, non-starters, delinquency, and frauds to maintain portfolio quality. Identify joint liability groups and disbursed loans to suit target customers and geographies. Assess potential client base and product acceptability in new regions to expand operational areas. Manage disbursement, repayment, and delinquency, achieving daily/weekly collections targets. Follow up on disbursed loans, especially those not paying on time. Undertake regular field visits, centre meetings, and loan applications. Maintain portfolio quality by tracking and controlling normal dues, non-starters, delinquency, and frauds. Build strong client relationships both internally and externally to build a strong brand identification with potential customers. Ensure weekly/daily meetings and visits to the centre. Job Graduate in any discipline with a strong academic record. Minimum 2 years of experience in sales, preferably in the microfinance industry. Possess strong skills in relationship management, business sourcing, and sales. Demonstrate a basic understanding of microfinance business and JLG model working. Exhibit critical attributes of customer service and a flair for sales. Ability to work in a fast-paced environment and meet targets is essential.

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2.0 - 7.0 years

6 - 10 Lacs

Mumbai

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We are looking for a highly skilled and experienced Customer Service Executive to join our team in Mumbai. The ideal candidate will have 2 to 7 years of experience in customer service, preferably in the banking or financial services industry. Roles and Responsibility Perform various tasks under the guidance of the Supervisor/Manager. Identify potential business customers with the help of the Supervisor/Manager. Collect and validate customer documents according to organizational norms. Log cases in the system as per SOP and follow the disbursement process. Fulfill the sanction ratio requirement. Meet customer needs and cross-sell multiple products with the guidance of the Supervisor/Manager. Empanel new vendors and develop relationships with their help. Ensure compliance with all Audit/RBI regulations. Job Minimum 2 years of experience in customer service, preferably in banking or financial services. Strong knowledge of customer service principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Strong analytical and problem-solving skills. Experience in direct sales and marketing is an added advantage. Educational qualificationAny Graduate. About Company TATA CAPITAL LIMITED is a leading player in the banking and financial services industry, committed to providing exceptional customer experiences and driving business growth.

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2.0 - 7.0 years

4 - 7 Lacs

Kanpur

Work from Office

We are looking for a highly skilled and experienced Relationship Manager to join our team in Kanpur. The ideal candidate will have 2 to 7 years of experience in sales, leasing, or business development. Roles and Responsibility Originate new business prospects through direct sourcing and open market channels. Acquire customers and manage their proposals up to disbursement. Meet existing customers to generate business opportunities and revenue. Cater to businesses with various working capital facilities such as overdraft, cash credit, dealer finance, vendor finance, letter of credit, bank guarantee, term loan, etc. Manage customer relationships and address service and sales queries. Identify new segments and set up new trade verticals for prospective business opportunities. Job Post Graduate or Graduate in any discipline. Minimum 2 years of experience in sales, leasing, or business development. Possess strong skills in relationship management, acquisition, cross-selling, and revenue generation. Demonstrate the ability to work in a fast-paced environment and meet sales targets. Exhibit excellent communication and interpersonal skills. Strong analytical and problem-solving skills are required.

Posted 1 month ago

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