Director, UX Design

Role Overview: As a visionary design leader at Highspot, you will be responsible for combining strategic thinking, team leadership, and hands-on design excellence. Your role will involve driving initiatives from concept to execution, balancing high-level direction with the ability to dive deep into the craft when needed. You will guide design work from early ideation through rapid iteration to final, pixel-perfect delivery. Additionally, you will have the opportunity to build and scale a senior design team, fostering a culture of innovation, collaboration, and continuous growth. Your passion for usability, visual harmony, and simplifying complex experiences into intuitive interactions will be crucial in this role. You will be a persuasive communicator and thoughtful collaborator capable of championing the voice of design while aligning with senior stakeholders across product and engineering. Key Responsibilities: - Lead and inspire a team of designers to deliver high-quality, user-centric experiences within tight timelines and across multiple product streams - Oversee design operations across concurrent projects, ensuring consistency, scalability, and alignment with business goals - Champion user research and competitive benchmarking to identify high-impact opportunities and prioritize usage scenarios - Translate insights from user data, feedback, and behavior into actionable design strategies and customer personas - Guide the creation of wireframes, user journeys, interaction flows, and storyboards to communicate design intent clearly - Drive the development of functional prototypes to validate interaction patterns and user flows early in the design cycle - Partner closely with Product Management and Engineering to align design direction with product strategy and execution plans - Articulate and evolve a compelling UX vision, while delivering iterative improvements that progressively realize the broader product experience strategy - Foster a culture of collaboration, feedback, and continuous improvement across the design organization and cross-functional teams Qualifications Required: - Bachelor's or Masters degree in Human-Computer Interaction (HCI), Interaction Design, Visual Design, or equivalent practical experience - 14+ years of experience designing world-class digital experiences, with a strong foundation in user-centered design principles - 4+ years of experience leading and managing high-performing design teams - Demonstrated fluency with Figma and proficiency in industry-standard design and prototyping tools - A solid, diverse portfolio showcasing end-to-end design thinking across multiple platforms and product categories - Experience designing for complex ecosystems such as enterprise software, platforms, or marketplaces - Deep understanding of building and scaling design systems, including pattern libraries and style guides - Strong experience working within agile development environments (Scrum, Kanban, or similar frameworks) - Willingness to be hands-on and lead by example, comfortable switching between strategy and execution - Excellent collaboration skills with a proven ability to influence cross-functional stakeholders (Note: The Equal Opportunity Statement is omitted as per the instructions),