Role: Customer Relationship Manager-Intern Location: Mylapore, Chennai Company: Digival Solutions Pvt. Ltd. Industry: SaaS | EdTech | Higher Education Tech Job Type: Full-Time | On-site Experience: 0–1 Year (Freshers Welcome) About Digival Solutions Digival is a leading provider of AI-powered SaaS platforms designed for higher education institutions. Our products—like DigiAssess, DigiClass, and H.E.B.A AI—help colleges and universities simplify assessments, automate academic operations, and drive data-based decision-making. With clients across India, the Middle East, and the U.S., we are redefining digital education. Role Overview: We are looking for enthusiastic and customer-focused fresh graduates who are eager to build a career in client servicing and relationship management. As a Customer Relationship Manager, you’ll work closely with educational institutions, helping them use our software products effectively while ensuring a smooth experience. Key Responsibilities: Communicate with clients to understand their needs and explain Digival’s solutions. Assist in onboarding new clients and support them during implementation. Provide training support to faculty or admin teams on how to use our tools. Follow up on client feedback, document issues, and coordinate with internal teams for resolution. Maintain basic client records and track service requests. Support the customer success team with daily coordination and reporting tasks. Skills & Qualifications: Bachelor’s degree in Business, Computer Science, IT, or any relevant field. Good communication skills in English; knowledge of Tamil or Hindi is a plus. Passionate about working in tech, education, or client services. Basic understanding of SaaS or cloud-based tools is helpful (training will be provided). Quick learner with strong coordination and follow-up skills. Friendly attitude, team spirit, and willingness to grow. What We Offer Training and mentorship from industry professionals. Fast-paced learning environment in a growing EdTech company. Opportunity to work with international clients and technology teams. Career development path into customer success or product roles. Competitive salary and performance bonuses. How to Apply Send your updated resume to isabella@digivalsolutions.com with the subject line: Application – CRM (Fresher) – [Your Name] Job Types: Full-time, Fresher, Internship Contract length: 3 months Schedule: Day shift Morning shift Language: English (Preferred) Work Location: In person Speak with the employer +91 8667226617

Job Title: AR Analyst Cum Caller - Voice / Non-Voice Process Industry: Medical Billing Nature of Work: In / Out Bound Calls & Non-Voice Process Reports To: Supervisor / Manager Location: KL Towers, # 9807, 1st Floor, TNHB, Ayapakkam Main Rd, Ayapakkam, Ch-77 Terms: Full Time Requirements: Night Shift (Mon-Fri) Job Summary : Handle inbound and outbound calls professionally and efficiently, addressing insurance queries and concerns regarding AR, Billing etc. You should be courteous when making telephone calls. About the Role: ✓ Run AR aging report. ✓ Good analytical skills. ✓ Denial Management. ✓ Working on the Outstanding AR on a timely/monthly billing cycle.✓ Making inbound and outbound calls to the insurance. ✓ Main key knowledge is to take necessary action on the denied claim and make sure prompt follow up for proper reimbursement from the insurances. ✓ Monitor the charges billed against the reimbursement. ✓ Revenue management. ✓ Verifying patient's insurance details like eligibility/verify the prior authorization. ✓Courteously receiving incoming telephone calls and taking messages as needed. ✓ Route calls to the appropriate department or individual. Salary Range : 20,000-25,000 CTC "Salary for the right candidate is not a constraint" No of Openings: 1 Vacancy Job Types: Full-time, Fresher Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Night shift Work Location: In person Expected Start Date: 23/06/2025