Digital Product Management Senior Manager – Mobile Products & AI

About this role:

Wells Fargo is seeking a strategic and innovative leader to head our Mobile Product Management team in India. This role is pivotal in shaping the future of our mobile platforms and driving AI-powered product innovation. The ideal candidate will combine deep product management expertise, mobile-first thinking, and AI/ML proficiency to deliver exceptional digital experiences for our customers.

As a Senior Manager to lead our Mobile Product portfolio across iOS and Android. You will set product strategy, lead and grow high?performing product teams, and partner across Design, Engineering, Risk, and Business stakeholders to deliver secure, reliable, accessible, and delightful mobile experiences at scale. This is a people?leadership role accountable for outcomes, talent, and cross?functional execution in alignment with our Product Management framework.

In this role, you will:

• Manage and develop teams of digital professionals, supporting the development and execution of digital strategy within a business line or functional area
• Engage and influence stakeholders, internal partners and peers associated with the function or affected by its outcomes
• Identify and recommend opportunities for programs and initiatives with impact across the business line and may have impact beyond the business line
• Determine appropriate strategy and actions of the team to meet moderate to high-risk deliverables
• Interpret and develop policies and procedures for functions with moderate complexity within scope of responsibility
• Collaborate with and influence all levels of professionals, including senior managers
• Interact directly with external customers
• Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in aligned department or business group.
• Develop and guide a culture of talent development to meet business objectives and strategy.

Required Qualifications:

• 6+ years of digital product management or leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 3+ years of management or leadership experience.

Desired Qualifications:

• Our vision is to transform mobile experiences through AI-driven intelligence. As part of this role, you will:

• Embed AI into the core of mobile products, enabling personalization, predictive insights, and conversational interfaces.
• Drive data-driven decision-making by leveraging machine learning models for customer engagement and retention.
• Explore generative AI applications for content creation, customer support, and enhanced user journeys.
• Collaborate with data science teams to develop scalable AI solutions that improve performance and deliver measurable business impact.
• Stay ahead of emerging AI trends and translate them into actionable product strategies.

• This is an opportunity to define how AI shapes the next generation of mobile experiences, making our products smarter, more intuitive, and deeply customer-centric.

• Product Strategy & Vision
  • Define and execute the mobile product roadmap aligned with business objectives and customer needs.
  • Integrate AI-driven capabilities into mobile experiences.
• Leadership & Team Management
  • Lead and mentor a team of product managers, fostering a culture of innovation and collaboration.
• Customer-Centric Innovation
  • Champion mobile-first design principles and ensure seamless user experiences across platforms.
• Cross-Functional Collaboration
  • Partner with engineering, design, data science, and business stakeholders to deliver high-quality products.
• Performance & Governance
  • Establish clear KPIs for product success, including adoption, engagement, and revenue impact.

Job Expectations:

• Product Strategy & Portfolio Leadership

• Define and own the mobile product vision, multi?year roadmap, and OKRs align to business objectives and product line strategy.
• Prioritize customer?centric, data?informed bets that improve acquisition, engagement (MAU/DAU), retention, app ratings, and NPS while reducing friction and failure demand.
• Establish clear product success metrics (e.g., crash?free sessions, load time, conversion, accessibility score, release cadence) and drive continuous improvement.
• ?Champion customer journeys and ensure mobile experiences are accessible partner with Product Design to meet ADA/accessibility requirements across flows and UI.
• Use qualitative (research, usability) and quantitative (analytics, experiments) insights to inform decisions institutionalize continuous discovery.

Posting End Date:

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

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