DigiPay.Guru

Location : Onsite (Ahmedabad) / WFH / Hybrid Digipay Guru seeking Senior Business Analyst in the Payments/Finance industry analyzes business requirements, translates them into technical solutions, and manages the delivery of projects within the payment processing domain. They work with stakeholders, conduct gap analysis, create functional specifications, and ensure the quality of solutions through testing and implementation. They also play a key role in process improvement, risk management, and compliance within the payment ecosystem. Key Responsibilities: Requirements Gathering and Analysis : Elicit, analyze, and document business requirements related to payment systems, processes, and products. Solution Design: Translate business needs into functional specifications and collaborate with technical teams to design effective solutions. Project Management: Participate in project planning, tracking, and reporting, ensuring timely and quality delivery of projects. Stakeholder Management: Build and maintain strong relationships with stakeholders across business and technology teams. Testing and Implementation: Oversee user acceptance testing (UAT) and support the implementation of new systems and processes. Process Improvement: Identify opportunities to optimize payment processes and workflows, and contribute to their improvement. Compliance and Risk Management: Ensure that solutions adhere to relevant regulatory requirements and risk management standards. Documentation: Create and maintain comprehensive documentation related to requirements, processes, and solutions. Training and Support: Provide training and support to users on new systems and processes. Required Skills and Experience: Payments Industry Experience: Deep understanding of payment systems, processes, and technologies, including experience with ISO 20022, SWIFT formats, and various payment schemes. Business Analysis Skills: Strong analytical, problem-solving, and communication skills. Technical Skills: Proficiency in SQL, data analysis, and database management. Project Management Skills: Experience with Agile and/or Waterfall methodologies. Stakeholder Management: Proven ability to build and manage relationships with diverse stakeholders. Knowledge of Regulatory Landscape: Familiarity with relevant regulations and compliance requirements in the payment industry. Example of a Specific Role where the Business Analyst might work on projects related to: Payment Gateway Integrations: Analyzing requirements, designing solutions, and managing the implementation of new payment gateways. Real-time Payments: Facilitating the adoption of real-time payment solutions and ensuring compliance with relevant standards. Fraud Prevention and Detection: Analyzing transaction data, identifying potential fraud patterns, and implementing solutions to mitigate risks. Compliance with Regulations: Ensuring that payment systems and processes adhere to regulations like GDPR, PSD2, etc. Academic Requirements (Any one mandatory) Masters of Business Administration Degree in Computer Science, Engineering or equivalent preferred Job Requirements Proven experience of at least 5 Years as a Business Analyst in the Payment/Fintech Industry Ready to travel internationally Passport essential Excellent communication skills, with an ability to translate data into actionable insights Experience in generating process documentation and reports Proficiency in MS Office (MS Word, Excel, PowerPoint) Ability to prepare wireframes, prototypes, and use-case diagrams Effective communication and leadership skills Excellent problem-solving and analytical skills Desirable Skills Proactive & Positive Attitude Time Management Multitasking Basic SQL Knowledge Behavioral Characteristics Inspire, high energy, passionate, motivate others, and engage their commitment Collaborative approach for Team Building Cooperative, collaborative decision-making Extroverted, warm, enthusiastic, empathetic Go getter & sense of business acquisition Leadership based on ability to motivate others Personal Accountability

Job Title: Sales Representative / Business Development Executive (BDE) Location: Ahmedabad Company: DigiPay.Guru Department: Sales & Business Development Reports To: Head of Sales Job Overview: DigiPay.Guru is looking for a proactive and motivated Sales Representative / Business Development Executive (BDE) to drive lead generation, client acquisition, and market expansion efforts. The ideal candidate will support the Head of Sales and Business Development Manager (BDM) in executing sales strategies, identifying business opportunities, nurturing client relationships, and handling operational tasks. This role plays a critical part in expanding our fintech solutions and ensuring seamless sales processes. Key Responsibilities: 1. Market Research & Lead Generation Serve as the primary person for identifying both inbound & outbound leads. Identify and qualify potential leads as per the Ideal Customer Profile (ICP). Execute outbound lead generation via calls, emails, LinkedIn, and WhatsApp. Research potential clients and gather data to assess business opportunities. Conduct market research to understand industry trends, customer needs, and competitive positioning. Maintain and update the CRM with accurate lead and prospect information. Achieve monthly and quarterly SQL conversion targets. 2. Lead Nurturing & Follow-ups Engage with leads through calls, emails, and social media. Schedule product demos and meetings for the sales team. Maintain regular follow-ups to keep prospects engaged and drive conversions. Support client onboarding and ensure a seamless transition post-sales. 3. Sales & Client Acquisition Assist the Head of Sales in executing sales strategies. Perform outreach via emails, calls, cold calling, and networking to engage potential customers. Support sales presentations, demonstrations, and webinars by preparing necessary materials. Perform all necessary tasks for revenue generation as per management guidance. Assist in defining ICP, buyer personas, and target regions. 4. Client Relationship Management Act as the first point of contact for new leads and potential clients. Maintain updated records of interactions in CRM. Ensure timely follow-ups and assist in after-sales support. Help in managing relationships with key stakeholders and partners. 5. Market Expansion & Event Support Identify new customer segments and business opportunities. Support outreach efforts for conferences, summits, and networking events. Help schedule meetings and track leads from events. Attend industry events, webinars, and networking sessions to represent DigiPay.Guru. 6. Proposal Development & Sales Pitching Support in preparing business proposals, RFPs, and sales pitch presentations. Collaborate with senior sales team members to ensure proposals align with client requirements. Assist in tracking and managing proposal submissions and client communications. 7. Demo & Product Presentation Conduct product demos for potential clients to showcase DigiPay.Guru’s offerings. Prepare and customize presentations based on client needs. Assist in training sessions and internal workshops related to product demonstrations. 8. Digital Sales & Social Selling Use LinkedIn and other digital platforms for lead generation. Engage with potential clients through targeted posts, comments, and direct outreach. Execute email campaigns and newsletters for brand awareness. Share product updates, newsletters, and festive greetings with prospects. Assist in promotional campaigns for new features and product launches. 9. CRM & Reporting Ensure accurate tracking of sales activities in the CRM system. Maintain accurate records in CRM, including lead interactions and deal stages. Generate reports on lead progress, pipeline status, and sales performance. Provide weekly updates to the Head of Sales regarding sales activities and lead conversions. Generate reports on campaign performance and outreach effectiveness. 10. Operational & Administrative Support Execute direct tasks assigned by the Head of Sales and management, ensuring all required work is completed efficiently. Handle various operational tasks essential in a software product company, including documentation, process coordination, and internal reporting. Assist in proposal drafting, contract management, and post-sales activities. Coordinate with the marketing team to support lead-generation campaigns, social media outreach, and content marketing. Assist the design team in preparing sales collaterals and promotional materials. 11. Learning & Continuous Development Participate in training sessions, industry events, and certifications. Stay updated with the latest industry trends, sales techniques, and fintech developments. Contribute to company blogs and knowledge-sharing initiatives. Key Qualifications & Skills: Experience: 2+ years in international sales, business development, or lead generation, preferably in a fintech or software product company. Education: Master’s degree in Business Administration, Marketing, or a related field. Sales Skills: Strong understanding of lead generation, client outreach, and CRM management. Communication & Coordination: Excellent verbal and written communication skills. Tech Savvy: Basic understanding of fintech solutions, SaaS, or software sales. CRM Proficiency: Experience using CRM tool for sales tracking and reporting. Self-Starter: Highly motivated and results-oriented with the ability to work independently. Flexibility: Willingness to adapt to dynamic business needs and handle multiple tasks as assigned.