4.0 - 8.0 years

0 Lacs

mysore, karnataka

On-site

As a Tele Sales Manager at Paisa Bazaar, you will be responsible for leading the Personal Loan / Business Loan Tele Sales team in Karnataka. Your role will involve managing a large tele sales team, ensuring sales targets are met, monitoring performance metrics, and driving workforce efficiency. Your expertise in call centre operations, sales metrics, and CRM tools will be crucial in achieving success in this role. **Key Responsibilities:** - Lead and manage a large tele sales team for Personal Loan & Business Loan verticals, including Team Leaders, Assistant Managers, and Associates. - Ensure achievement of sales targets, productivity, and key performance metrics like connect rate, conversion rate, talk time, login hours, AHT, etc. - Monitor team performance using dialler systems, CRM software, and tele sales dashboards. - Drive effective lead allocation, call flow, and conversion through efficient workforce management. - Train, mentor, and motivate the team for high-quality customer interactions. - Ensure compliance with company policies, RBI/financial guidelines, and quality standards. - Regularly review team performance, identify gaps, and implement process improvements. - Coordinate with central operations and product teams to align strategies for the entire Karnataka region. - Maintain a strong focus on customer experience while driving revenue growth. **Qualifications Required:** - Minimum 4-5 years of experience in managing tele sales / call centre operations, preferably in loans/financial products. - Strong knowledge of tele calling metrics, dialler operations, and CRM platforms. - Proven ability to manage large teams and achieve business targets. - Excellent communication skills in English and Hindi. - Proficiency in Kannada (regional language) is mandatory. - Strong leadership, analytical, and problem-solving skills. - Willingness to work in a 6-day work environment, including Saturday & Sunday. If interested in this role, you can share your CV with Krishanswarnkar@policybazaar.com or reach out to Krishan Kant at 8448684083. Please note that the Job Description does not contain any additional details about the company.,

Posted 18 hours ago

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Customer Support - Real Estate - Fresher Getfarms

0.0 - 4.0 years

0 Lacs

chennai, tamil nadu

On-site

Getfarms is seeking a young and vibrant Customer Support professional to join our team. The ideal candidate should be fluent in Tamil and English. As a Customer Support representative, you will be responsible for informing customers about the company's products, services, and offers. You will manage both inbound and outbound customer calls efficiently and effectively. It is essential to identify customers" needs and wants, providing clarification whenever necessary. The ability to stay on the phone for extended periods and familiarity with dialler systems is crucial for this role. This is a full-time, permanent position with a morning shift schedule. The preferred educational qualification is Higher Secondary (12th Pass), and fluency in English is preferred. The work location will be in person. Join Getfarms in our mission to revitalize and protect agriculture in rural areas by providing managed farmland solutions to clients looking to embark on an agricultural journey. We are passionate about combining agriculture with social responsibility and economic returns, utilizing traditional practices and expertise to ensure a fruitful farming experience. For more information about Getfarms, please visit our website at www.getfarms.in.,

Posted 1 week ago

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