9 Dialer Systems Jobs

About Us Skit.ai is the pioneer Conversational AI company transforming collections with omnichannel GenAI-powered assistants. Skit.ai's Collection Orchestration Platform, the world's first solution, streamlines collection conversations by syncing channels and accounts. Skit.ai's Large Collection Model (LCM), a collection LLM, powers the strategy engine to optimize interactions, enhance customer experiences, and boost bottom lines for enterprises. Skit.ai has received several awards and recognitions, including the BIG AI Excellence Award 2024, Stevie Gold Winner 2023 for Most Innovative Company by The International Business Awards, and Disruptive Technology of the Year 2022 by CCW. Skit.ai is...

As a Team Lead - Customer Support at Cyboard School, you will play a crucial role in overseeing a team of support executives and ensuring efficient daily operations. Your primary responsibility will be to lead, manage, and motivate a team of customer support agents, utilizing CRM and dialer systems to monitor their activity and productivity. In addition, you will handle escalations, track daily performance using Excel-based reports and trackers, provide regular feedback to team members, and ensure adherence to SLAs, quality standards, and KPIs. Key Responsibilities: - Lead, manage, and motivate a team of customer support agents. - Utilize CRM and dialer systems to monitor team activity and p...

Job Title: Manager Contact Center (Alarm Center) Location: Gurgaon Department: Operations Reports To: [Head of Operations / Business Unit Head] Role Overview: The Manager Contact Center (Alarm Center) will be responsible for ensuring the efficient and smooth functioning of the Alarm Center, which manages emergency assistance services for our customers. The role involves overseeing a large team of ~200 employees, including Team Leaders (TLs) and the MIS function, while ensuring adherence to service excellence, operational efficiency, and compliance with company standards. Key Responsibilities: Operational Management Oversee day-to-day functioning of the Alarm Center with ~200 employees. Ensur...

Position: Admission Counsellor Location: Footprints Preschool & Daycare Joining Date: 27th October 2025 Key Requirements: ? Marital Status: Candidate must be married ? Location Preference: Candidate must live within 1 hour commuting distance from the office Job Purpose: To follow up with potential parents and help convert them into admissions for Footprints Preschool and Daycare. Job Responsibilities: ? Handle incoming calls and WhatsApp messages from parents ? Make outbound calls to leads assigned via the system ? Share relevant information about the preschool/daycare services ? Understand and pre-qualify leads (location, interest, profile, etc.) ? Schedule and follow up on visits to the ce...

Role Overview: As a Dialer Officer in the Lead Management System division located in Ghansoli (Mahape, Navi Mumbai), you will be responsible for managing and optimizing dialer operations across various teams and campaigns. Your main focus will be to ensure that calling strategies align with business objectives efficiently by utilizing your deep knowledge of dialer systems and CRM integrations. Key Responsibilities: - Design and execute dialer strategies for multiple teams - Implement a comprehensive dialing plan with various methods - Monitor and optimize dialer platform performance - Administer the predictive dialer system - Analyze agent statistics for strategy refinement and training inpu...

Say hello to possibilities. It's not every day that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us: we're a $2 Billion annual revenue company with double-digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center, and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open-platf...

Job Title: Manager/Senior Manager - Digital Collections Location: Chennai Mode of work : Work from office only Role Overview: We are looking for a seasoned Digital Collections professional to drive end-to-end recovery strategies for Shriram Finances digital lending portfolio. The ideal candidate will have strong experience in Personal Loan, Two-Wheeler Loan, Commercial Vehicle Loan and Gold Loan with proven expertise in digital recovery processes, team leadership, and operational excellence. Key Responsibilities : 1. Strategy & Digital Process Management Develop and implement digital collection strategies for Shriram Finance products Personal Loan, Two-Wheeler Loan, Commercial Vehicle Loan, ...

As a Dialer Officer within our Lead Management System division located in Ghansoli (Mahape, Navi Mumbai), you will play a crucial role in managing and optimizing dialer operations across various teams and campaigns. Your primary focus will be on ensuring that calling strategies align with business objectives efficiently, leveraging your deep knowledge of dialer systems and CRM integrations. Your key responsibilities will include designing and executing dialer strategies for multiple teams, implementing a comprehensive dialing plan encompassing various dialing methods, monitoring and optimizing dialer platform performance, administering the predictive dialer system, analyzing agent statistics...

Assistant Manager to lead the Dialer Infrastructure and Operations across LMS vertical and other key business functions. The ideal candidate will oversee hardware and software systems, ensure the smooth execution of campaigns, and optimize dialling strategies to maximize operational efficiency,customer engagement, and business outcomes. Key Responsibilities: PAN-India Call Centre Setup Management: • Oversee and manage the setup, operations, and optimization of call centres across PAN India, ensuring consistent service delivery and alignment with organizational goals. Dialer Infrastructure Management: • Oversee the comprehensive Dialer Infrastructure, including hardware (calling servers, appl...